Springfield Behavioral of Pennsylvania

Reviews

• AB

  andrew bartholomeo

  Mar 4, 2026
  2.0
  Had a few strong years with this company. Then my doctor went to another practice & not one person let me know. When I asked for a new appointment they advised they have no one in my area to help. Company has 2 offices local and not 1 person to help. For a healthcare facility, you would think they cared for their customers health..
• JD

  Jimmy Duncan

  Mar 2, 2026
  1.0
  This place is the pits. They overmedicate you, then they don't respond to texts or calls. I am currently out of medication because my doctor left the practice, and they dropped me as a patient. They also let me run up a $900 bill by not telling me inhad copays. It's all fun and games until I wind up in the hospital from withdrawal symptoms. If you care about your mental health at all, go elsewhere. This place sucks.
• SE

  Samantha Epstein

  Jan 21, 2026
  2.0
  Would not recommend. Services were provided thankfully, but was moved through 2-3 different providers in a matter of 3 years. All providers met my needs. Scheduling with them is extremely challenging, and unfortunately, the medical secretary will not go out of their way to offer empathy or ensure a client has their needs med scheduling wise. I have worked with two medical secretaries, and both provided the same lack of care. Again- bottom line, my needs were met here, but if you are looking for a caring practice with individualized care, Springfield is not it.
• KR

  Kathy Ruger

  Dec 8, 2025
  1.0
  It was a virtual appointment and I wanted an in person one. It was hard to find the place also. The receptionist won’t win any friendly awards! Not going back!
• AW

  Adrienne Warder

  Jan 28, 2023
  2.0
  Getting someone on the phone is very difficult which is NOT good for this industry, when people are vulnerable and reaching out for help and repeatedly not having their calls answered. I can’t imagine how many people did not get help that they need and hopefully moved on to someone more responsive. My Dr was a very kind person and it was cathartic on a basic level to say some things out loud but she frequently made assumptions about me. I’m very grateful she always commented to clarify but she was either projecting or just misunderstanding what I was trying to communicate. This is why AFAB folk are so frequently misdiagnosed with personality disorders and under diagnosed for adhd and autism. Perception is so important in this industry. She ultimately gave me the referral I needed to get my assessment but overall it wasn’t worth the copay to talk to her and I’d rather have that money back for all the session time I had to explain correcting her and explaining simple concepts like “spoons”.