Planet Fitness

4.3
588 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1624 Nay Aug Ave, Scranton, PA
18509, United States

Hours

Reviews

4.3
588 reviews
5 stars
397
4 stars
92
3 stars
39
2 stars
18
1 star
42

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly, helpful, and creating a welcoming environment.

Cleanliness

While many reviews highlighted the gym's cleanliness, there were also complaints about dirty showers and locker rooms.

Equipment Quality

The gym is noted for having modern, well-maintained equipment, with a good variety available.

Membership Issues

Several customers reported problems with billing and membership cancellations, indicating dissatisfaction with the management's handling of these issues.

Crowding

Some reviews mentioned that the gym can get crowded, particularly during peak hours, affecting the workout experience.
  • CC
    Cynthia (Cynn)
    Nov 15, 2025
    5.0
    I absolutely love planet fitness 8 years ago when I started my weight loss journey I was intimidated because I was extremely uneducated with machines but I have always felt respected and welcomed and I think that is the most important thing when you're starting new journeys in life. Recently I was giving up so to speak and stopped everything for a little over 2 years so just getting back felt like the first time entering the gym, but once again they exceeded my expectations most recently went above and beyond to make my sister with special needs feel welcomed while she waited for me to finish and that means the world to me Thank you
  • JT
    John T
    Nov 8, 2025
    5.0
    Best deal around for Black Level
  • JD
    Jena Deisher
    Oct 28, 2025
    5.0
    The staff are very friendly and helpful. It does get packed during daytime hours. I enjoy nights since I work 3rd shift. There are always others in this establishment working out no matter what time I go. This facility open later then some others and the staff are great at answering any and all questions I have had.
  • SM
    steve MITCHELL
    Oct 23, 2025
    1.0
    When you cancel membership expect to keep getting billed., sometimes years later .My credit card has been hit my them many times and my bank keeps blocking them.
  • JR
    Jesse Rodriguez
    Oct 7, 2025
    5.0
    Awesome facility, spacious and clean, great machines inckuding a few plate loaded options for calves and chest. Staff was friendly, Dustin was making rounds picking up and keeping an amicable environment which is always appreciated as I travel for a living and hit a different planet fitness each day. Theyre not all the same, this is one of the good ones for sure. Bring your own soap to shower but the units are big and real tile versus the cheap plastic units many PFs implement. Will definitely make this a staple for this area.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Scranton, PA?

Planet Fitness in Scranton is open 24 hours Monday through Thursday, until 10 PM on Friday and Saturday, and until midnight on Sunday.

Where is Planet Fitness located in Scranton?

Planet Fitness is located at 1624 Nay Aug Ave, Scranton, PA 18509, US.