Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
260 reviews
5 stars
231
4 stars
10
3 stars0
2 stars1
1 star
18
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Justine, Danielle, and Tricia.
Customer Service
While many reviews highlighted excellent customer service, there were notable complaints about rude behavior and poor handling of issues, particularly regarding orders and warranties.
Product Selection
The store received positive feedback for its wide selection of glasses and frames, with many customers appreciating the assistance in choosing the right options.
Efficiency
Most customers reported quick service during their visits, including prompt eye exams and efficient processing of orders, although some experienced delays with their glasses.
Mixed Experiences
Overall experiences varied, with many customers expressing satisfaction, while others reported significant issues with order fulfillment and customer service.
- BBBilly Bobby BrownNov 12, 20251.0Unprofessional
- BTBill ThompsonSep 1, 20255.0I had a great experience! Justine was extremely helpful and welcoming as always. I highly recommend.
- THTracey HagadoneJul 27, 20255.0The staff at this location is absolutely amazing
- CSCharlene SmithJul 11, 20255.0The staff was very helpful courteous and professional. There is a wide selection of prescription and safety glasses. I didn't have an appointment but was seen by the Dr not to long after I filled out the paperwork. I asked some questions and she was very happy to answer. The lady who fitted me for my glasses was very helpful in helping me find what I was looking for. I would highly recommend stopping by if you're in the need for glasses.
- KWKristen WincovitchJul 9, 20255.0Very helpful!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Scranton offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide selection of designer eyewear brands like Prada, Burberry, and Ray-Ban. They also provide prescription wearable technology and accept most vision insurance plans.
Where is the LensCrafters store located in Scranton?
The LensCrafters store is located at 100 Viewmont Dr, Spc 42, Scranton, PA 18508 inside Viewmont Mall.
What are the operating hours for LensCrafters at Viewmont Mall?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule your eye exam appointment online through LensCrafters' scheduling link specific to the Scranton Viewmont Mall location.
What payment methods are accepted at LensCrafters?
LensCrafters accepts various payment methods including American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is there wheelchair accessibility at LensCrafters in Scranton?
Yes, this LensCrafters location has a wheelchair accessible entrance to accommodate all customers.
What nearby places can I visit while shopping at LensCrafters in Viewmont Mall?
Nearby you can find Classy Lassy Irish Shop for flowers and gifts, Rally House Viewmont Mall for shoes, and Bath & Body Works for cosmetic and beauty supplies.
Where can I grab a bite to eat near LensCrafters in Viewmont Mall?
You can enjoy a meal at the Viewmont Mall Food Court, Angelo’s Pizzateria for pizza, or stop by Gertrude Hawk Chocolates for sweets and desserts located near LensCrafters.
Are there other eyewear or optical stores near LensCrafters in Viewmont Mall?
Yes, Visionworks Viewmont Mall is another optometrist and eyewear store located nearby.</br> Customers can compare styles and services between these locations while shopping in the mall.