Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
359 reviews
5 stars
323
4 stars
6
3 stars5
2 stars4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Darien, Kathy, and Neil.
Store Experience
Customers appreciated the clean and pleasant atmosphere of the store, as well as the efficient service they received during their visits.
Product Selection
The variety of glasses and lenses available was positively noted, with customers expressing satisfaction in finding suitable options.
Appointment Issues
Some customers reported frustrations with appointment scheduling and store hours, indicating a need for better communication regarding operational hours.
Mixed Experiences
While many reviews were positive, there were a few negative experiences related to pressure sales tactics and service quality.
- RTRobin Tar4 days ago1.0Eye doctor closed up shop and no one was alerted or given a heads up. Called because I needed my prescription and was told there wasn't anything they could do be schedule me for an appointment with the new doctor. I would have to pay for this out of pocket because I already used my insurance this year.
- SFSarah FullertonDec 9, 20255.0Jade and Kathy were awesome. My first time using LensCrafters and they made it a quick and enjoyable experience (& they even had a process new to them and still killed it!). Definitely will be going back!
- MCmichele catherineDec 1, 20251.0My husband had an appointment on October 31. He really did like the doctor. He paid cash for his contacts which came out to be about $800. We kept waiting for them to come in the mail. They never did and he went to go check what might be causing the delay only to find out that the doctor had closed up shop. We actually couldn’t believe this happened. Very sad.
- LGLucas GilbertNov 6, 20255.0Had a great experience with amazing staff
- LJLeeanna JohnOct 29, 20255.0Greg was beyond amazing. He was patient with not only me but my son as well. We both made some purchases and the entire process was made seamless because of your employee Greg, so much so that we will be returning within 30 days to avail ourselves to your services. Your collection of glasses couples with quality and cherry on top are the prices!!! What made it a no brainier to return is the gentleman that assisted us...Greg he was amazing...see you soon ❤️
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Plymouth Meeting offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Plymouth Meeting Mall?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Can I schedule an eye exam appointment online at this LensCrafters location?
Yes, you can schedule an eye exam appointment online via the LensCrafters scheduling link specific to this store.
What payment options are accepted at LensCrafters?
LensCrafters accepts various payment methods including American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does LensCrafters provide in-store pickup services?
Yes, LensCrafters offers in-store pickup for customers.
How can nearby Plymouth Meeting Mall stores help during my visit to LensCrafters?
Since LensCrafters is located inside Plymouth Meeting Mall, you can easily shop other nearby stores like J.Crew Factory, LOFT, and Shoe Dept. Encore before or after your eye care visit. This makes your trip convenient for both eyewear needs and shopping.
Are there dining options near LensCrafters at Plymouth Meeting?
Yes, nearby dining options include Uncle Julio's Mexican Restaurant, Main Street Pizzeria & Grille, and Blue Route Taco Truck, making it convenient to enjoy a meal during your visit to LensCrafters.
What wellness or spa services are available near LensCrafters?
Nearby wellness options include Massage Envy - Plymouth Meeting and Restore Hyper Wellness, offering spa and holistic services to complement your visit to LensCrafters.
Is LensCrafters accessible for customers with disabilities at this location?
Yes, LensCrafters has a wheelchair accessible entrance to accommodate customers with disabilities.