Brand Certified
LensCrafters
4.7(364 reviews)
Certified by LensCrafters • Mar 15, 2026
Business Details
500 West Germantown Pike, Plymouth Meeting, PA
19462, United States
Certified by LensCrafters • Mar 15, 2026
(610) 941-7077
Certified by LensCrafters • Mar 15, 2026
https://local.lenscrafters.com/pa/plymouth-meeting/500-west-germantown-pike.html
Certified by LensCrafters • Mar 15, 2026
About
Certified by LensCrafters • Mar 15, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Mar 15, 2026
Hours
Certified by LensCrafters • Mar 15, 2026
Reviews
4.7
364 reviews
5 stars
328
4 stars
6
3 stars5
2 stars4
1 star
21
- JMJennifer Mineau6 days ago5.0UNDER NEW MANAGEMENT and they have been lovely! Don’t judge this location by the recent reviews - the folks here are great. This is my normal eye place and I dropped in to order contacts last week…..to find out that the previous owners peaced out suddenly & took everyone’s files, including mine! These folks bent over backwards to get me an eye exam & fresh contact prescription (on the house) the next day so there wouldn’t be any delay. The new eye doctor found me a new brand of contacts that are actually WAY more comfortable than the expensive ones the previous folks had me in, AND they’ve half the price. They can’t control that someone ran away with the files. They don’t have your email so they couldn’t have reached out to you if they tried. Stop calling and yelling at them 🤦🏼♀️
- SISandra Di IorioFeb 21, 20265.0Excellent experience and customer service.
- CDCurt DifurioJan 19, 20265.0Great store, friendly, staff, knowledgeable doctors, did what they could to make sure I got the best value
- KKKatarina Celine (K.C.)Jan 15, 20265.0Very kind associates and happily adjusted my glasses for me, no questions asked!! Will be back next time I am shopping for new frames!
- JJJillJan 12, 20261.0Used to be great. Took a terrible turn. Office visit 10/3.Contacts never arrived. Even after Xmas. No follow up. No responses to multiple calls and emails and Facebook and IG messages to Kevin Bistline, himself. Had to jump through hoops to try to get my script refilled somewhere else without setting up/ paying for another appt. Ran completely out of contacts. Filed a refund complaint with my bank and In process of filing a complaint w the better biz bureau and BPOE for screwing me over and not responding to requests for full refund 2mos+ after not fulfilling order. Also read someone in X experienced the same thing. Also heard both locations are permanently closed due to his legal troubles. Can’t wait to see if I can even get my medical records at this point. Total nightmare. Also, LensCrafters should’ve jumped in and made things right. I didn’t have time to file a report and wait to hear what the said. They should’ve been equally as furious and offered an immediate solution. 2/16/2026 FOLLOW UP TO REVIEW ABOVE: JAID ELLINGTON, who used to work for Bistline before he left her no choice to but to leave, was asked to comeback to LensCrafters, because she is absolutely amazing and is running things again… basically picking up the pieces and stepping in to clean up the mess he made. She is truly the best and I will give them another shot ONLY because of her. She reached out, knowing how upset and wronged I was, to try to make things better. That takes a ton of guts and courage. I cannot commend her enough for taking accountability on behalf of LC and Kevin Bistline, when none of it was her fault. THAT’S CUSTOMER SERVICE. So if Kevin Bistline burned you too, please don’t be mean to Jade, she’s doing her best to clean up his mess…
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Plymouth Meeting offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Plymouth Meeting Mall?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Can I schedule an eye exam appointment online at this LensCrafters location?
Yes, you can schedule an eye exam appointment online via the LensCrafters scheduling link specific to this store.
What payment options are accepted at LensCrafters?
LensCrafters accepts various payment methods including American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does LensCrafters provide in-store pickup services?
Yes, LensCrafters offers in-store pickup for customers.
How can nearby Plymouth Meeting Mall stores help during my visit to LensCrafters?
Since LensCrafters is located inside Plymouth Meeting Mall, you can easily shop other nearby stores like J.Crew Factory, LOFT, and Shoe Dept. Encore before or after your eye care visit. This makes your trip convenient for both eyewear needs and shopping.
Are there dining options near LensCrafters at Plymouth Meeting?
Yes, nearby dining options include Uncle Julio's Mexican Restaurant, Main Street Pizzeria & Grille, and Blue Route Taco Truck, making it convenient to enjoy a meal during your visit to LensCrafters.
What wellness or spa services are available near LensCrafters?
Nearby wellness options include Massage Envy - Plymouth Meeting and Restore Hyper Wellness, offering spa and holistic services to complement your visit to LensCrafters.
Is LensCrafters accessible for customers with disabilities at this location?
Yes, LensCrafters has a wheelchair accessible entrance to accommodate customers with disabilities.
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