Business Details
About
OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Hours
Reviews
4.7
167 reviews
5 stars
153
4 stars1
3 stars2
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many noting a lack of pressure during the shopping experience.
Efficiency
Many reviews highlighted the quick and efficient process for eye exams and purchasing glasses, with several customers noting they were in and out in a short amount of time.
Product Selection
Customers appreciated the wide selection of stylish frames available, often mentioning the ease of trying them on and finding suitable options.
Mixed Experiences
While most feedback was positive, some customers reported negative experiences with specific staff members or issues with appointments and product quality.
- PGPatty Sauers Gabig1 day ago5.0Love Warby Parker. Very affordable and attractive! Doctor was very helpful and informative. I was taken at my appointment time no wait!
- MTMichaela Tripon (M T)5 days ago5.0Best eye doctor appointment I've had. I was able to set up the appointment online, no wait time in the lobby. The consultation was really good, test well guided, outcome and prescription well explained, glass selection and recommendation top notch. It cost me less than using my insurance for the appointment and glasses but they guided me to file my insurance claim as well. I'd strongly recommend it.
- MSMarty SlovakJan 3, 20265.0I had never been to Warby Parker. I looked online and saw several frames I liked. I then went to Warby Parker and had an eye exam and picked frames. Their prices for frames are very reasonable and the personnel there are very friendly and knowledgeable. This is where I'll go next time for glasses. I highly recommend them.
- LMLarry MendicinoDec 29, 20255.0A great experience from the exam to the choosing of frames and lense options. First class all the way
- ALAmy LindstromDec 26, 20255.0Got a gift card for Christmas and stopped in to use it. I brought my prescription with me. The staff was very helpful and they are not pushy or bothering you the whole time. You can look for as long as you like. The check out process was really quick. I plan to come back for my yearly exam.
Frequently Asked Questions About Warby Parker Ross Park
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What should I bring when visiting Warby Parker Ross Park?
You only need your eyeballs to try on frames! If purchasing prescription glasses or contacts, bring your current prescription and FSA or HSA card if applicable. Eye exams can also be booked at most locations.
Does Warby Parker Ross Park accept vision insurance?
Yes, they are in-network with several major insurance carriers and facilitate out-of-network benefits, though coverage can vary by location or plan.
Can I get frame measurements and adjustments at Warby Parker Ross Park?
Absolutely. Optical measurements are taken to complete orders, and opticians are available for complimentary adjustments for life if your frames don't fit perfectly.
What is Warby Parker Ross Park's return and exchange policy?
They offer a 30-day hassle-free return or exchange policy for all eyewear, accessories, and contact lenses, applicable to online or in-store purchases.
Are gift cards available at Warby Parker Ross Park?
Yes, physical gift cards can be purchased online or in stores, and e-gift cards are also available for immediate use.
What are the operating hours of Warby Parker Ross Park?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is Warby Parker Ross Park located?
It is located at 1000 Ross Park Mall Dr., Suite A07A, Pittsburgh, PA 15237, USA, inside Ross Park Mall.
What nearby places can I visit after shopping at Warby Parker Ross Park?
After your visit, you might want to check out The Cheesecake Factory for desserts or Auntie Anne's for quick snacks, both located close by in Ross Park Mall.
Are there clothing stores near Warby Parker Ross Park for a complete shopping trip?
Yes, you can explore nearby stores such as Old Navy Ross Park Mall, American Eagle Outfitters, Gucci, and Francesca's for a variety of clothing options.
Can I combine my visit to Warby Parker Ross Park with a salon appointment?
Yes, Loft Six PGH, a hair salon and skin care center, is nearby and can complement your shopping experience.