Business Details
About
OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Hours
Reviews
4.7
154 reviews
5 stars
140
4 stars1
3 stars2
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently described as friendly, helpful, and knowledgeable, contributing to a positive shopping experience.
Selection
Customers appreciate the wide variety of stylish frames available, making it easy to find suitable options.
Eye Exam Experience
Many reviews highlight the thoroughness and professionalism of the eye exams, with doctors being praised for their care and expertise.
Pricing
Customers find the pricing to be reasonable and transparent, often noting it as a significant advantage over competitors.
Mixed Experiences
While many reviews are positive, some customers reported negative experiences with staff attitude and service issues, indicating inconsistency.
- JPJessie PaclawskiNov 10, 20255.0We typically get our glasses at VisionWorks, but decided upon recommendation of a colleague to try Warby Parker. The staff was knowledgeable and friendly. They didn’t pressure me to up sale or add anything unnecessary. The sales associate fixed and adjusted my son’s current glasses without me asking. I ended up paying out of pocket as we had purchased glasses in Feb with our insurance and needed an additional pair, but actually paid $50 less than what we got in Feb with insurance at Warby Parker. 10/10 customer service! We will definitely be back!
- TOTracy O'BrienNov 8, 20255.0The whole process from beginning to end was extremely efficient. The physician and techs were knowledable and very helpful.
- CBCarmen BilkaNov 6, 20255.0My husband and I have always been quite pleased with the service and selection at Warby Parker. Their prices can’t be beat, and their service is unmatched.
- JJJoni JonesOct 29, 20255.0Great experience at warby parker getting an eye exam, retinol scan and purchased glasses. Very friendly and helpful staff. No complaints.
- KSKathryn SchimmelOct 21, 20255.0The people were great. They were helpful but never intrusive. There was a good selection of frames and the pricing was easy to understand.
Frequently Asked Questions About Warby Parker Ross Park
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What should I bring when visiting Warby Parker Ross Park?
You only need your eyeballs to try on frames! If purchasing prescription glasses or contacts, bring your current prescription and FSA or HSA card if applicable. Eye exams can also be booked at most locations.
Does Warby Parker Ross Park accept vision insurance?
Yes, they are in-network with several major insurance carriers and facilitate out-of-network benefits, though coverage can vary by location or plan.
Can I get frame measurements and adjustments at Warby Parker Ross Park?
Absolutely. Optical measurements are taken to complete orders, and opticians are available for complimentary adjustments for life if your frames don't fit perfectly.
What is Warby Parker Ross Park's return and exchange policy?
They offer a 30-day hassle-free return or exchange policy for all eyewear, accessories, and contact lenses, applicable to online or in-store purchases.
Are gift cards available at Warby Parker Ross Park?
Yes, physical gift cards can be purchased online or in stores, and e-gift cards are also available for immediate use.
What are the operating hours of Warby Parker Ross Park?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is Warby Parker Ross Park located?
It is located at 1000 Ross Park Mall Dr., Suite A07A, Pittsburgh, PA 15237, USA, inside Ross Park Mall.
What nearby places can I visit after shopping at Warby Parker Ross Park?
After your visit, you might want to check out The Cheesecake Factory for desserts or Auntie Anne's for quick snacks, both located close by in Ross Park Mall.
Are there clothing stores near Warby Parker Ross Park for a complete shopping trip?
Yes, you can explore nearby stores such as Old Navy Ross Park Mall, American Eagle Outfitters, Gucci, and Francesca's for a variety of clothing options.
Can I combine my visit to Warby Parker Ross Park with a salon appointment?
Yes, Loft Six PGH, a hair salon and skin care center, is nearby and can complement your shopping experience.