The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Customers consistently praised the staff, particularly Laura, for their extensive knowledge and ability to explain the products and processes clearly.
Customer Service
Many reviews highlighted the exceptional customer service provided by staff, noting their patience, kindness, and willingness to address customer concerns.
Product Effectiveness
Several customers reported significant improvements in foot pain and overall comfort after using the products, indicating a positive impact on their well-being.
Pricing Concerns
Some customers expressed dissatisfaction with the high prices of the products, feeling that they were not adequately informed about costs upfront.
No Return Policy
A few reviews mentioned frustration with the no return policy, particularly when products did not meet expectations after use.
HT
Heather Tyson
Nov 10, 2025
5.0
I was not sure what to expect but I had a very good experience and felt listened to and heard. I had a lot of questions and Laura was happy to answer all of them! I didn’t feel pressured into anything and knew that the decisions I was making were my own. Great customer service and care.
JS
Jamie SP
Nov 9, 2025
5.0
Laura was a fantastic help today!
DD
Dethmer Drenth
Nov 7, 2025
5.0
I had an excellent experience with Eric. He took all the time needed, answered every question with patience and expertise and made sure I fully understood the products and services. There was no rush or pressure. Highly recommended!
JI
Joseph Massaro III
Oct 20, 2025
4.0
I left a review last week about my experience at a Good Feet store in Robinson Township. My dissatisfaction was with the process, not the salesperson. Laurie was friendly, knowledgeable and helpful. She listened to my needs and addressed them with the right products. Laurie performed her job well.
JM
Joseph Massaro
Oct 13, 2025
2.0
I walked into a Good Feet Store on Friday because I have foot pain and because your ads seem to be omni present. I was welcomed by a salesperson who took me through the entire Good Feet process as taught at Good Feet University. She was with me for a solid hour, talking, teaching, showing, demostrating, etc. Admittedly, I never asked, but when she showed me the price I was shocked. My immediate reaction was to ask her why she had not started with the exorbitant cost. It felt terrible to have sat there for 60 minutes only to learn that the cost was 5 times what I thought it would be. Thre were two other people in the store (1 before me and 1 after me) that walked out when they were presented with the cost. It's your store, and you are seemingly successful, but it felt like a car sale.
I proceeded with the purchase because I could, because my foot hurts, and because I had invested so much time. Nevertheless, I did not walk out feeling satisfied, much less happy.
You should change your approach to be more respectful of your customers' time.
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce—or even
eliminate—pain. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How are Good Feet arch supports different from regular inserts or insoles sold online or in drug stores?
Good Feet Arch Supports provide firm yet flexible support to help correct poor foot biomechanics, offering long-term pain relief, unlike generic inserts or insoles.
Can arch supports help if I buy good shoes but still experience foot pain?
Yes, arch supports stabilize your foot inside the shoe, which can minimize or alleviate pain caused by foot-related issues, even if your shoes are good quality.
Can I take my arch supports home the same day I purchase them at The Good Feet Store?
Yes, for customers aged 6 and older, arch supports are fitted and available to take home immediately after purchase.
How do I get a free fitting at The Good Feet Store in Pittsburgh?
Simply stop by the store at 1938 Park Manor Blvd for a free, no-obligation personalized fitting. Appointments are optional but can be scheduled online.
Can I use my HSA or FSA funds to purchase arch supports at this location?
Yes, arch supports are eligible for reimbursement with HSA or FSA funds, except with limited-purpose or dependent care accounts. Verify with your plan administrator before purchase.
What are The Good Feet Store's operating hours in Pittsburgh?
The store is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 11:00 AM to 5:00 PM. It is closed on some holidays.
Does The Good Feet Store have wheelchair accessible seating and onsite services?
Yes, the store offers wheelchair accessible seating and onsite services to accommodate customers' needs.
Are there nearby dining options where I can grab a meal before or after visiting The Good Feet Store?
Yes, nearby restaurants include Z!Eats and Zoup, which offer fast food, salads, sandwiches, and soups, perfect for a quick meal around your visit.
Is there convenient public service nearby if I need to mail something after my visit?
Yes, the United States Post Office and United States Postal Service facilities are close by, making it convenient to send mail or packages after your appointment.
Are there fitness or wellness centers near The Good Feet Store for additional health and wellness activities?
Yes, nearby you can find HOTWORX, a yoga studio and gym, and Ideal Image Pittsburgh, a medical spa specializing in laser hair removal and beauty treatments.