Planet Fitness

4.4
290 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
800 Butler St, Pittsburgh, PA
15223, United States

Hours

Reviews

4.4
290 reviews
5 stars
217
4 stars
27
3 stars
10
2 stars
7
1 star
29

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The facility is consistently reported as very clean, with many customers praising the cleanliness of the gym, locker rooms, and equipment.

Staff Friendliness

Feedback on staff is mixed; while many customers appreciate the friendly and helpful staff, there are several reports of unprofessional behavior and rudeness from some employees.

Equipment Quality

Customers generally find the equipment to be modern, well-maintained, and plentiful, allowing for a smooth workout experience.

Crowd Size

The gym is often described as not too crowded, making it easy for members to access machines without long waits.

Customer Service Issues

Several reviews highlight difficulties with membership cancellation processes and unhelpful staff interactions, leading to frustration among some customers.
  • RE
    Ron Edwards
    Oct 29, 2025
    5.0
    This location is meticulously well kept, cleaned, staffed by friendly and helpful employees. I wish the closing times on the weekend were later.
  • KK
    K
    Oct 17, 2025
    2.0
    Staff isn’t too friendly, gym is average
  • TJ
    Thomas Juliano
    Sep 17, 2025
    5.0
    This Planet Fitness is great. The place is very clean and the employees and management are awesome.
  • NL
    Nico Laffey
    Aug 27, 2025
    1.0
    I called to cancel my membership, the lady asked if that was all, I said yes, so she just hung up. I wanted to double check since she didn't confirm that it was cancelled, but they reject my calls now. Terribly unprofessional!
  • JL
    jodi lignelli
    Aug 4, 2025
    5.0
    Staff is very helpful and friendly. There are multiple types of strength training equipment to choose from. Very clean facility.

Frequently Asked Questions About Planet Fitness

What are the operating hours for Planet Fitness in Shaler Township, PA?

Planet Fitness in Shaler Township is typically open 24 hours from Tuesday to Thursday, 5 AM to midnight on Monday, 5 AM to 9 PM on Friday, and 7 AM to 7 PM on weekends.

Where is Planet Fitness located in Pittsburgh?

Planet Fitness is located at 800 Butler St, Pittsburgh, PA 15223, USA in Shaler Township.