Business Details
About
OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Pittsburgh provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.
Location
Hours
Reviews
4.4
296 reviews
5 stars
231
4 stars
17
3 stars
6
2 stars
6
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and professional, with many customers praising individual employees for going above and beyond.
Doctor's Expertise
Dr. Manly receives high marks for her thoroughness, knowledge, and ability to explain eye health clearly to patients.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices for services and products, feeling that they were not getting good value for their money.
Appointment Issues
Some reviews mention long wait times and scheduling problems, indicating a need for better organization in managing appointments.
Mixed Experiences
While many customers had positive experiences, there are notable complaints about misleading practices regarding exams and charges, leading to frustration.
- CDChrista DeardorffJan 4, 20265.0Yesterday was my first time at Pearle Vision at the Waterworks Mall. The staff and the Dr. were all so friendly and knowledgeable. They have a huge variety of glasses that would have taken me forever to pick something and Antonio helped me pick out 2 pair of glasses (he has a knack for it) that were not only gorgeous but within my price range. I had a very pleasant experience!!!
- DWDanielle WilsonDec 30, 20255.0Kathy from your Waterworks store was AMAZING! I had gone to America’s Best (never again) and they did a horrible eye exam and gave an inaccurate prescription. I had suffered with the glasses for a few months then couldn’t take it anymore and went into Pearl for another eye exam. When I told Kathy what happened she got on the phone with the store and had them correct this issue for me even tho I had went with another company. They corrected my glasses for free but I still liked the ones at Pearl so I came back in today and she remembered me. She went above and beyond to assist me with my new glasses. I’ll never go to a competitor again and that’s all thanks to Kathy so I hope she is acknowledged for her amazing customer service.
- SNSandy NestorDec 20, 20255.0The service was excellent 👌 The employee who helped me find frames. He was Great! He really cared what I picked and how they looked. I will always come back. All i really can say is Excellent and Great 👍 Sandy Nestor
- RJRacine JetDec 12, 20255.0Everyone at Pearle Vision - Waterworks in Pittsburgh was friendly and helpful. From the people out front to the optometrist, I couldn’t ask for any better folks. I was trying contacts after a 20 year hiatus, and had an issue. I returned that day and they fit me in right away. Top notch professional people and excellent customer service!
- AAAstrovette ALFDec 10, 20255.0Great place for glasses. Super collection to choose from. Staff is very helpful.
Frequently Asked Questions About Pearle Vision
What types of eye care services does Pearle Vision in Pittsburgh provide?
Pearle Vision offers eye examinations, Optomap retinal exams, and digital retinal photos, with a focus on prescription eyewear and state-of-the-art lenses.
Which designer eyewear brands are available at Pearle Vision in Pittsburgh?
They carry brands such as Burberry, Coach, DKNY, Dolce & Gabbana, Maui Jim, Oakley, Polo, Ralph Lauren, Ray-Ban, Tiffany & Co, Tory Burch, Versace, and more.
What are the operating hours for Pearle Vision at 953 Freeport Road?
The store is open Tuesday through Saturday, with varying hours; closed on Monday and Sunday.
Does Pearle Vision accept insurance and what payment methods are supported?
Yes, they work with major health and vision plans including EyeMed, VSP, and UnitedHealthcare, and accept payment via cash, check, Discover, Mastercard, and Visa.
Is it possible to book an eye exam appointment online for Pearle Vision in Pittsburgh?
Yes, appointments can be scheduled online through their official reservation website.
Does Pearle Vision offer any current promotions on lenses or frames?
Yes, there is a promotion offering 40% off lenses with the purchase of frames.
What are the main categories of products sold at Pearle Vision Pittsburgh?
They offer high definition lenses, anti-reflective lenses, polarized lenses, traditional lenses, as well as prescription eyewear and sunglasses.
Are there optometrists nearby Pearle Vision for eye examinations?
Yes, Dr. Jane Manly and Dr. Samuel Grande, both optometrists, have practices at Waterworks near Pearle Vision.
What other retail and service options are available near Pearle Vision at Waterworks?
Nearby you can find stores like AT&T and T-Mobile mobile phone stores, Sally Beauty, Treasure Hunt jewelry store, Party City, DICK'S Sporting Goods, Walmart, and banks like Chase and PNC.
Which nearby restaurants and fitness centers can customers visit before or after their Pearle Vision appointment?
Customers can visit Club One Fox Chapel and Anytime Fitness for workouts, and enjoy nearby dining at Aladdin's Eatery, Italian Village Pizza, Ichiban Steakhouse Fox Chapel, and Ichiban Hibachi & Sushi Bar.