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Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
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- EAEmporess Aware4 days ago5.0Very excellent and caring staff. Overall great experience
- DHDawn HDec 15, 20251.0As a customer, I want to emphasize that many patients depend on timely access to replacement parts for urgent medical needs with any part needed. Delays can directly affect their health and safety. I strongly encourage the manufacturer to expedite shipments in these cases, and if a part is temporarily out of stock, to use UPS as a backup shipping option. This would ensure continuity of care and demonstrate commitment to patient well-being. Unfortunately, their customer support has been consistently unhelpful and difficult to work with, which only adds to the frustration. Managers should step in to help.
- STscott tuthillAug 28, 20245.0I find this company very responsive to my communications. I'd like to commend two of the employees that I have interacted with. The person who usually answers the phone is named Erin. She always gets back to me and she is extremely courteous. The person who comes to service the scooter in my home is named Jim Sines. He is an outstanding professional. Very courteous and kind and extremely efficient. Based on my interaction, I would highly recommend this company.
- SMSandra MillerMay 30, 20231.0This company says “Our goal is to help our clients move through life.“ My experience with this company had been nothing but untruthful and inaccurate promises from the beginning, even from the manager. They have the worst communication skills at all levels. We have been waiting for nearly 3 months for the correct configuration for a Wheel chair which was ordered correctly yet had a mistake in the office. The promise was made to us by Carson that it would able to be correct in a week or so and no additional charge to us since the office was responsible for the mistake. The saddest part is the people who suffer from this incompetence and mistakes are the people who need the devices… those client they are trying to help move through life!
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What type of mobility solutions does National Seating & Mobility in Pittsburgh provide?
They build one-of-a-kind mobility solutions designed to be comfortable, safe, and customized to each client's needs, focusing on independence and self-reliance.
What are the operating hours for National Seating & Mobility at 730 Vista Park Drive?
They are open Monday to Friday from 8:00 AM to 4:00 PM and closed on Saturdays and Sundays.
Is National Seating & Mobility closed on holidays?
Yes, they are closed on major holidays such as November 27 and 28, 2025, December 25, 2025, and January 1, 2026.
What services does National Seating & Mobility offer?
They offer remote evaluations and service & repair for mobility equipment.
Where is National Seating & Mobility located in Pittsburgh?
Their location is 730 Vista Park Drive, Pittsburgh, PA 15205, USA.
How can I contact National Seating & Mobility by phone or email?
You can call them at +1 800-500-2429 or email Pittsburgh@nsm-seating.com.
What professional associations is National Seating & Mobility affiliated with?
They are members of the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) and the National Rehabilitation Registry of Technology Suppliers (NRRTS).
How can nearby FedEx services help customers visiting National Seating & Mobility?
Nearby FedEx Drop Box and FedEx Ship Center offer convenient shipping and delivery options for customers who need to send or receive mobility equipment or documents during their visit.
What nearby locations might be useful for clients visiting National Seating & Mobility?
Clients might find Market Central grocery store convenient for shopping before or after their appointment, and Printscape Imaging and Graphics for printing needs.
Are there any nearby medical or health services near National Seating & Mobility?
Yes, 180 Medical is nearby offering medical supplies and hospital equipment; also, PromptCare is a public health clinic located close by for additional healthcare support.