Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
324 reviews
5 stars
294
4 stars
6
3 stars1
2 stars3
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Kevin, Mary Kay, and Laura providing exceptional service.
Product Selection
Customers appreciated the wide variety of high-quality eyeglasses available, noting the good selection and options for different needs.
Repair Services
The store received positive feedback for its quick and efficient repair services, often provided at no charge, which impressed many customers.
Mixed Experiences
While most reviews were positive, some customers reported negative experiences with specific staff members or issues with appointment scheduling.
- MFMark Finch6 days ago5.0Kevin was very helpful in understanding the different lens types and options as well as what my insurance covered. The facility was clean and the different frames were easy to look at. I everyone was friendly and pleasant. I’d certainly go back as a result of the great customer service there.
- FFFnpDec 28, 20251.0Sales associate was the absolute worse. Never had such a bad experience at this location. Very disappointing.
- HKHarrison KinzlerDec 17, 20255.0Staff very helpful! Very quick and painless transaction, explained cost breakdown. Would recommend!
- PMPaul McKeownDec 14, 20255.0LensCrafters has a great selection of high-quality eyeglasses. Raleigh EyeCare is available on-site at the South Hills Village location to provide a very detailed eye examination with very modern equipment.
- CWCarla W.Dec 11, 20255.0I had a wonderful experience choosing my new glasses at LensCrafters. Kevin was particularly helpful—friendly, efficient, knowledgeable, and patient while I went back and forth deciding on frames. He also had a great eye for which glasses would look best and work well with how I wear them. A few days later, I returned with my husband to have him choose new frames as well. Kevin is so great to work with—we got two pairs ordered quick as can be! I always say that you may find less expensive options than LensCrafters, but you will not get better customer service anywhere. Thanks, Kevin!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
You can find brands like Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Coach, Michael Kors, and more at LensCrafters.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
What are the store hours for LensCrafters at South Hills Village?
LensCrafters is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online through their scheduling link at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0278&storeId=10851.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters provides in-store pickup services for your convenience.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, cash, and checks.
What nearby places are convenient to visit before or after your appointment at LensCrafters in South Hills Village Mall?
Nearby places include Queen Brows Salon for beauty services, Men’s Wearhouse for men's clothing, and Starbucks for coffee and refreshments, all within South Hills Village Mall.
Are there nearby family-friendly spots near LensCrafters?
Yes, the South Hills Village Mall Play Place is close by, providing a fun spot for children to play while you shop or have your eye exam.
Can you combine your visit to LensCrafters with other shopping or services in the area?
Absolutely, you can visit nearby stores like GameStop for video games, Swarovski for jewelry, or stop by the Saga Steakhouse & Sushi Bar for a meal after your appointment.