Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
316 reviews
5 stars
287
4 stars
6
3 stars1
2 stars3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Kevin, Laura, and Mary Kay.
Product Selection
Customers appreciated the wide variety of frames and lenses available, noting that there were options for different styles and budgets.
Repair Services
The business received positive feedback for their quick and free repair services, with several customers highlighting successful repairs done on glasses not originally purchased there.
Appointment Issues
Some customers reported difficulties with appointment scheduling and organization, indicating a need for improvement in this area.
Overall Experience
Overall, the majority of reviews reflected a positive experience, with many customers expressing their intention to return and recommend the store to others.
- TPTim PerkoskiNov 10, 20255.0Donna was extremely helpful and quite knowledgeable about what was best for me.
- NLNoreen LennonNov 1, 20251.0I had an appointment with Dr. Schmitt, and unfortunately, the experience was disappointing. When he came in, it felt like I was interrupting his break. As I explained my concerns, he stared at the computer for several minutes before acknowledging me, then briefly said, “I guess I can give you something.” After the appointment, I went to look at glasses. When I asked for assistance, I was told I could look around. There were four sales associates and only two other customers, but no one offered to help. I eventually left and went to Warby Parker, where I was greeted immediately, helped with options, and found something I really liked.
- KPKhuyen Lam (Pupptea)Oct 30, 20255.0This place really saved my vacation! I flew in from across the country to Pittsburgh and realized I had left my glasses back in Seattle. I thought my entire trip was going to be ruined. Luckily Kevin was super helpful and I was able to get new glasses in a record half an hour before I was even done eating lunch. :)
- NMNancy MosessoOct 29, 20255.0Loved our salesperson, Kevin! Very honest, helpful, knowledgeable & kind. The store was very neat and clean.
- CHCarl HoneywellOct 19, 20255.0Asal was so amazing and knowledgeable. One of the best experiences my wife and I have ever had at a LensCrafters. She helped me order a new pair with my warranty. She also adjusted my wife’s glasses and sun glasses to where they are finally a perfect fit. Thank you so much for your help. We will definitely be driving a hour + for our next appointment.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
You can find brands like Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Coach, Michael Kors, and more at LensCrafters.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
What are the store hours for LensCrafters at South Hills Village?
LensCrafters is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online through their scheduling link at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0278&storeId=10851.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters provides in-store pickup services for your convenience.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, cash, and checks.
What nearby places are convenient to visit before or after your appointment at LensCrafters in South Hills Village Mall?
Nearby places include Queen Brows Salon for beauty services, Men’s Wearhouse for men's clothing, and Starbucks for coffee and refreshments, all within South Hills Village Mall.
Are there nearby family-friendly spots near LensCrafters?
Yes, the South Hills Village Mall Play Place is close by, providing a fun spot for children to play while you shop or have your eye exam.
Can you combine your visit to LensCrafters with other shopping or services in the area?
Absolutely, you can visit nearby stores like GameStop for video games, Swarovski for jewelry, or stop by the Saga Steakhouse & Sushi Bar for a meal after your appointment.