Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
640 reviews
5 stars
595
4 stars9
3 stars4
2 stars5
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, with many customers highlighting individual employees like Leah, Anthony, and Kathy for their exceptional service.
Product Knowledge
Employees demonstrate a strong understanding of eyewear options, helping customers make informed decisions about frames and lenses.
Repair Services
Customers appreciate the quick and efficient repair services offered, often at no charge, which enhances their overall experience.
Store Environment
The store is noted for being organized and welcoming, contributing to a pleasant shopping experience.
Mixed Experiences
While many reviews are positive, there are some concerns regarding the handling of issues with glasses, particularly related to returns and adjustments.
- NHNicolette HNov 12, 20255.0I haven’t shopped at LensCrafters in years. And yesterday i had the pleasure of having Melissa help me. She’s was great! I could not thank her enough for her support during choosing my new glasses. Thank you again Melissa.
- TWThomas WintersNov 7, 20255.0I visited this store twice and worked with the store manager, Brennan, both times. Each time, she was extremely friendly, patient, helpful, and knowledgeable as I decided which glasses to select. When I returned on the second visit to purchase my glasses, she greeted me by my first name and even remembered my last name when retrieving my account. How impressive is that! Brennan made my entire experience(s) so pleasant that it made me know I made the right decision to take my business to Lenscrafters and specifically this location. I highly recommend this store for all your eyewear needs.
- HFHarvey FlowersNov 2, 20255.0Lens crafters is always great to work with from Dr Mantel and the staff. Jackie out front was great to work with, she helped me with getting new Oakley glasses and update the lens on my old pair too. She was very knowledgeable and super nice. Again, the staff here is exceptional. Highly recommend!
- EAedwin aikinOct 25, 20255.0Kathy was a delight to work with. She was extremely helpful and knowledgeable about the questions I had regarding new frames and acceptable insurances. I will be returning to get a new pair of glasses before my 2025 year end coverage ends.
- CMCheryl MessickOct 20, 20255.0Melissa did a great job helping me sort through the frame options I had chosen. Appreciated her style of input. Thanks.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at Ross Park Mall offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands. They also provide prescription wearable technology.
Which designer eyewear brands can I find at LensCrafters Ross Park Mall?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more at this location.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters Ross Park Mall?
You can schedule an eye exam online through their appointment link at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0116&storeId=10851.
What are the store hours for LensCrafters at Ross Park Mall?
LensCrafters is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does LensCrafters Ross Park Mall offer in-store pickup?
Yes, this location offers in-store pickup services.
Which nearby stores and services can I visit at Ross Park Mall when visiting LensCrafters?
Nearby stores include Free People for women's clothing, Kendra Scott for fashion accessories, and Michael Kors for designer fashion. Services like Anastasia Beverly Hills Brow Studio and Salon ELAN offer beauty treatments nearby.
Are there food or café options near LensCrafters in Ross Park Mall?
Yes, you can visit Potatobar.us, a fast food restaurant and diner, or enjoy a drink at Chatime Ross Park Mall, a bubble tea cafe, both located nearby.
How can visiting nearby eyewear stores benefit LensCrafters customers?
Nearby eyewear stores such as Warby Parker provide alternative optical services and products, allowing customers to compare styles and pricing to make informed decisions about their eyewear needs.