Springfield Behavioral of Pennsylvania

Reviews

• LC

  L C

  Mar 13, 2026
  1.0
  Edited to add: This practice’s response to my comment is a LIE. Y’all don’t need me to email you about my concerns, you just need to answer the phone. Once I FINALLY got a supervisor’s extension to call and explain my concerns, I called and asked her to return my call at her earliest convenience because I don’t want others to have to have the experience I did. That was 2 weeks ago. No response. They’re only responding here because others can see these reviews. Once again, if you value your mental health, PLEASE do not go here!! Original review: Absolutely shocking experience at this practice. If you value your mental health DO NOT GO HERE. They employ a horrifying “doctor” Julie Furst who has a number of terrible reviews online already and my experience with her has been the exact same as those reviews describe. When I originally called to switch doctors, the person I spoke with was not interested in hearing my experience at all and just kept repeating that they have no other doctors available, to which I repeated each time that I am not interested in seeing anyone else in their practice anymore because I can’t trust their judgement based on my experience. I had to fight to get her to even offer to have a supervisor reach out to hear about why “Dr” Furst was so terrible. So please don’t trust this practice!
• EE

  En Egberon

  Sep 16, 2023
  5.0
  Dr. Shamla is great!
• DM

  Danielle Medford

  Mar 28, 2023
  1.0
  I was referred to this clinic by my therapist for my daughter. When calling you’re asked to leave a message and someone will return your phone call within 24 hrs. Well that was 2 1/2 weeks ago. After calling several times and leaving 3/4 messages, I received a call from the clinic, but they hung. This happened repeatedly. On 3/28/2023 (today) the practice called my phone twice back to back (guess to say that they returned the call) Finally I get the rudest lady on the phone, not only does she raise her voice, she hangs up on me. One of the most unprofessional people I have eve come across within a health care facility. Needless to say, I still wasn’t offered an appointment and. I wouldn’t feel comfortable bringing my daughter here just from my telephone experience. It’s a very very sad world that we live in when you can’t even receive a good customer service experience from a health care facility. Since these calls are recorded I would love for her manager/supervisor to revisit our conversation and let me know if how I was addressed are apart of their “CORE VALUES “
• MF

  Matthew Foster

  Sep 26, 2022
  5.0
  Springfield has reasonable, industry standard practices regarding scheduling, payment, insurance, etc. In many ways, Springfield’s downtown PHL location is what other practices should aspire to be. It’s very helpful to have a psychiatrist working at the practice to keep everything “under one roof.” The receptionist is professional, helpful, and prompt with appointment scheduling and rescheduling. Therapists offer in-person and virtual appointments. I’ve found my time with Springfield to be helpful, rewarding, and I highly recommend it.
• JD

  Jared DiCampello

  Jul 23, 2021
  5.0
  I had an absolutely amazing experience with the staff at Springfield Psychological. I was really struggling and Springfield set me up with an amazing trained professional Robert McKenney. The schedules are flexible and will work with you to make it feasible to meet and talk whenever you need. Can’t recommend this office enough!