Planet Fitness

Reviews

• BV

  Bay Viewz

  Nov 13, 2025
  1.0
  I gave this a 5 star review months ago. Now im giving it a 1 star review because people are slamming the equipment and the staff are not doing anything about it. Im concerned about equipments being broken. I came in and there were 3 female staff in the front desk and not one greeted me or acknowledge me. I could have just walked straight in without scanning my QR code smh. One of them i believe is the manager. Says alot about the work environment here.
• CC

  Cudomir

  Nov 5, 2025
  5.0
  Great gym! Clean, plenty of equipment, and the staff is always friendly. I really enjoy working out here!
• VS

  Vitalii Sitsikhovskyi

  Oct 17, 2025
  4.0
  A little disappointed with the staff's behavior at the end of the working day on Friday 10/17. There were a lot of people. Some customers don't know that the gym closes at 9:00 PM. Instead of warning people in advance, the staff started shouting "we are closed, everyone go home" at exactly 9:00 PM. I barely managed to change. Amir didn't let me use the bathroom even for a few seconds. Overall a good place. Always clean and nice Regards Vitalii S.
• CR

  Chris R

  Oct 11, 2025
  3.0
  I really liked this gym when it was at 9950 Roosevelt Boulevard — it had more space and felt easier to move through a workout. Since relocating to a smaller retail area, it’s become much more crowded, which makes it tough to stick to a routine. The staff here is great — they’re friendly, helpful, and professional. The equipment is high-quality and well-maintained, which I appreciate. However, space is definitely limited, and some gym-goers tend to use machines for long periods, leave their belongings to "hold" equipment, and don’t always wipe things down after use. That kind of gym etiquette (or lack of it) makes a difference, especially in a smaller space. Overall, it’s a solid gym with great staff and equipment, but the layout and crowding make it harder to get a full workout in during busy times.
• JW

  Joshua Warner

  Oct 3, 2025
  4.0
  Gym is very nice. Equipment is new. Only reason why I took one star off is because I'm a truck driver and try to find a location at the end of my shift to get out of the truck to work out and shower. Employees said I would be fine to park out front. Security knocked on my door and stated the police would be called and their is no overnight parking even though I explained I was a customer of the gym and had to leave. I get they don't want a million trucks in the parking lot but I've been a black card member for some time and the main reason is because I can go to any gym which in my world is huge. 90 percent of the parking lot was empty and the last thing any truck driver needs is someone pounding on their door after a 14+ hour day...

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