Planet Fitness

4.4
741 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
3000 Island Ave, Philadelphia, PA
19153, United States

Hours

Reviews

4.4
741 reviews
5 stars
523
4 stars
119
3 stars
42
2 stars
22
1 star
35

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, helpful, and professional.

Cleanliness

Many reviews highlighted the gym's cleanliness, with several customers noting well-maintained facilities and equipment.

Equipment Issues

There were multiple complaints about broken or out-of-order machines, with some customers expressing frustration over the time taken to fix them.

Atmosphere

The gym was described as having a positive and supportive atmosphere, making it a comfortable place to work out.

Membership Concerns

Several customers expressed dissatisfaction with the membership cancellation process, citing difficulties in canceling their subscriptions.
  • TM
    Tim Marshall
    6 days ago
    1.0
    Not a safe location, not a nice location either. I was told by a member I should not be there at night. Some machines are poorly maintained, the barbells are an un-sorted mess. People rush you at the machines telling you to hurry up. I’ve been to many PF locations in North America, this is the worst I’ve been to, the second worst was in NYC. I go to the Woodlyn location when I’m here.
  • AA
    Aryanna
    Nov 3, 2025
    5.0
    clean gym, the staff are extremely nice. definitely an upgrade from when i was here 2 years ago
  • SR
    Sarah Robbins
    Oct 27, 2025
    2.0
    Staff friendly and helpful clean 🥶🥶IT🥶🥶IS🥶🥶FREEZING🥶🥶COLD🥶🥶TO🥶🥶ME🥶🥶
  • MC
    Mop Code
    Sep 17, 2025
    5.0
    Just fix the bathroom and fix the shower I'll be happy become a member everyday
  • JO
    Joshua Ostan
    Sep 5, 2025
    5.0
    I am genuinely astonished by how extraordinary my experience has been at Planet Fitness. The facility is immaculate, meticulously maintained, and radiates a sense of order and care that immediately enhances the atmosphere. Each visit feels not only safe but also serene, creating an environment where I can focus entirely on my health and well-being without distraction. The staff are exemplary warm, accommodating, and consistently professional. Their attentiveness and authenticity cultivate an atmosphere that is both inviting and uplifting. Beyond the staff, the community of individuals who frequently visit this location is truly remarkable. The collective spirit is motivating, supportive, and inspiring transforming this gym into far more than a place to exercise. It is, in every sense, a sanctuary for growth and self-improvement. Planet Fitness has crafted an environment that is beautiful in its inclusivity and profound in its ability to foster both personal progress and community connection. This location is not just a gym; it is an exceptional space where people come together to pursue a healthier, more empowered version of themselves. Without hesitation, I would call it a must-visit destination. ~ Joshua Ostan

Frequently Asked Questions About Planet Fitness

What is Planet Fitness and what makes it unique?

Planet Fitness is a welcoming fitness center where members can build strength at their own pace in a Judgement Free Zone®, with over 2,700 locations and best-in-class equipment.

Where is the Planet Fitness located in Philadelphia?

Planet Fitness is located at 3000 Island Ave, Philadelphia, PA 19153.