Pediatric Dental Associates of Northeast Philadelphia

Reviews

• TF

  Takia Flowers-Robinsom

  1 day ago
  1.0
  I am very unhappy with the experience my child had at this pediatric orthodontic office. The environment was extremely unprofessional for a place that treats children. During the appointment, staff members were loudly using curse words in the treatment area where children could hear them. That alone made the situation uncomfortable and inappropriate. I was also very concerned about hygiene and cross-contamination. While working on my child’s braces, a staff member had my child hold the air dryer tool on the bracket while she walked away to talk to a coworker. She touched items at another station and then returned to continue working in my child’s mouth without washing her hands or changing gloves. The staff also came across as loud, rude, and disrespectful. As a parent, I expect a pediatric dental office to maintain professionalism and proper cleanliness standards. Unfortunately, that was not the experience
• TM

  Tanaa Monet

  1 day ago
  1.0
  I went here to get my braces worked on and I didn’t have a good experience. The staff were being loud and using curse words while kids were around, which made me really uncomfortable. While working on my braces, the assistant even had me hold the air dryer tool on my bracket while she walked away to talk to another coworker. It felt strange because I didn’t think patients were supposed to do that. The office didn’t feel very professional and the staff seemed rude. I hope they work on being more respectful and professional, especially since a lot of kids come here.
• SP

  Sabrina Pena

  Mar 5, 2026
  1.0
  ⭐️ 1 Star – Very Unprofessional Experience This was my first and definitely my last visit to this office. The front desk staff were extremely rude and unprofessional. Because it was my first time there for an orthodontist appointment, I accidentally went to the wrong front desk. Instead of helping me, the staff member spoke to me with unnecessary attitude and aggression simply because she could not find my children’s names on the schedule. Later I realized the appointment was actually listed at a different desk. When I politely asked another staff member to correct my daughter’s name (which is spelled with “PH,” not “F”) and to fix my children’s last name, she argued with me and said it didn’t matter. That response was very disrespectful and unprofessional. To make things worse, at the end of the appointment no one came to speak with me to explain what was done or what treatment my children might need. I had to go and ask to speak with someone myself. This was the worst experience I’ve ever had at a dental office. I will not be returning and would not recommend this place.
• JR

  Jennifer R

  Mar 4, 2026
  1.0
  I wanted to give our 1st experience @ the blvd location 5 stars; however, I could not. The receptionist (name begins with ‘J’) was impatient and short tempered. She was seated in the first station closest to the waiting room which unfortunately was very loud due to crying children. On top of the noise, she was playing music so it was difficult to hear all of her questions. She began to speak in a condescending tone when I provided the wrong answer because I thought she said something else. Her response was completely unnecessary. I work in healthcare, this location is not operating efficiently and needs improvement on providing customer service. It shouldn’t take two hours to assess a patient.
• OG

  One Stop Shop Genie

  Mar 2, 2026
  2.0
  My daughter had an 8:00a.m. appointment for teeth cleaning and she said her dentist flossed her teeth too hard/rough. When she came home her gums were still bleeding a little and were swollen. She is only 12. She also told me that another little boy was upset also that his teeth were flossed roughly as well. Please inform your staff to be a little more gentle with children. I’m not sure if the staff were in a rush but being too rough can be painful to the children.

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