Pearle Vision

3.4
144 reviews

About

OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Philadelphia provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.

Location

Pearle Vision
1528 Walnut Street, Philadelphia, PA
19102, United States

Hours

Reviews

3.4
144 reviews
5 stars
79
4 stars
5
3 stars
7
2 stars
6
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported experiencing rude and unhelpful behavior from the reception staff, leading to a negative overall impression of the service.

Staff Knowledge

While some customers praised the optometrists for their knowledge and thoroughness, many expressed frustration with the lack of professionalism and helpfulness from other staff members.

Positive Experiences

A number of reviews highlighted positive interactions with specific staff members who provided excellent service, particularly in emergency situations.

Appointment Issues

Several customers noted problems with scheduling and long wait times, which contributed to their dissatisfaction with the overall experience.
  • JW
    Julie Williston
    6 days ago
    1.0
    Extremely rude and unpleasant. I called with a simple question and was responded to with the utmost disrespect. As someone who works in healthcare, I have a lot of patience and respect for others’ time, but clearly this office does not. To whoever I just spoke to on the phone, please reassess your customer service and check your attitude.
  • SF
    Sara Fuhrman
    Dec 26, 2025
    5.0
    Such kind staff! Amazing service!
  • AA
    Alivezarden
    Dec 16, 2025
    5.0
    Needed to adjust my glasses to be tighter. Walked in later in the hour without an appointment. Cicely was very friendly and helpful, and assisted me right away! Would highly recommend based on my experience
  • CE
    connie evensen
    Dec 8, 2025
    5.0
    The doctor explained everything in detail such as white spots in back of eye and reason for one eye wondering to the right, which comes with age. The technicians were very friendly & helpful in selecting frames.
  • ZA
    Zoe Armstrong
    Nov 21, 2025
    1.0
    I cannot stress enough how unpleasant my customer service experience was at Pearle Vision. The level of disrespect with which I was spoken to by the receptionist was unacceptable and honestly shocking. I will absolutely never give this place my business ever again. There are so many other optometrists in the area, and I recommend you go to any one of them over this one.

Frequently Asked Questions About Pearle Vision

Where is Pearle Vision located in Philadelphia?

Pearle Vision is located at 1528 Walnut Street, Philadelphia, PA 19102, in the Rittenhouse Square area.

What types of eye care services does Pearle Vision offer?

Pearle Vision provides eye examinations, Optomap retinal exams (varies by location), prescription eyewear, and digital retinal photos (varies by location).