Business Details
About
OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Philadelphia provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
2.8
173 reviews
5 stars
70
4 stars
6
3 stars
8
2 stars
4
1 star
85
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers reported unprofessional and rude behavior from the front desk staff, leading to a negative experience.
Wait Times
Numerous reviews mentioned excessively long wait times for appointments and service, often exceeding 45 minutes.
Customer Service
Customers frequently expressed dissatisfaction with the overall customer service, citing poor communication and lack of responsiveness.
Doctor Quality
Despite issues with staff, many customers praised the doctor for being professional and caring.
Appointment Management
Several reviews highlighted problems with appointment scheduling and management, indicating a lack of organization.
- JLJOSHUA LOVEHALL3 days ago1.0The doctor here is caring and extremely professional unlike the front desk staff. They are bad tempered and can be rude. They will keep you on hold until you hang up IF they answer the phone. I’ve been getting glasses and exams here for years but that ends now. The staff use to be much nicer and professional but that is no longer the case with this new group of ladies. Call them if you think I’m lying.
- JDJulia DeJesusNov 24, 20251.0I've been here more than once to tighten my glasses and I'm waiting more than 45 mins each time. It just takes so damn long.
- SKShane KirbyNov 24, 20251.0This place is a joke the woman in the front an Jess the manager is disrespectful.they have no customer service skills I sat there for 45 mins for them to have there boyfriend walk in then stuck his chart before mine an then when I said something all the sudden he was there he was there an was waiting in his car .definitely will not be going back to this office
- JSJudith SuffrardNov 19, 20251.0Called ahead of time since I needed to get in during my break and asked to specifically make an appointment given the time constraint. I was confirmed for 11:15 but got in 10 minutes before and signed in. When 11:12 hit, they had already called on the next person on their sign in list and I had mentioned to one of the employees that I had an appointment. She confirmed that they will get me in at my scheduled time (which was in 3 minutes). I thanked her and patiently continued to wait. By 11:23, they helped a second person and still didn’t call my name. Given that my time was obviously not respected, I got up and left! This is basically a walk in appointment Pearle Vision location as they go by their sign in list more faithfully than scheduled appointments. I have had this same issue happen before and been graceful but nothing seems to improve. I wouldn’t bother making an appointment here. Just show up and hope they get to you before closing 🤷🏽♀️
- JAJimena AvilaOct 29, 20251.0Fui la única cliente que estaba ahí y me ignoraron por más de 20 minutos, una en su celular las otra con sus bromas riendo en grupo y ninguna prestó atención al cliente
Frequently Asked Questions About Pearle Vision
Where is Pearle Vision located in Philadelphia?
Pearle Vision is located at 3400 Aramingo Avenue, #9, in the Imperial Plaza, Philadelphia, PA 19134.
What are the operating hours of Pearle Vision at Imperial Plaza?
Pearle Vision at Imperial Plaza is open Monday and Thursday from 9:30 AM to 6:00 PM, Tuesday, Wednesday, and Friday from 9:30 AM to 5:00 PM, and Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
Which payment methods does Pearle Vision accept?
Pearle Vision accepts payment via cash, check, Discover, MasterCard, and Visa.
What types of eyewear brands are available at Pearle Vision Imperial Plaza?
Pearle Vision offers designer frame brands including Burberry, Coach, Converse, DKNY, Dolce & Gabbana, Maui Jim, Oakley, Polo, Ralph Lauren, Ray-Ban, Tiffany & Co, Tory Burch, Versace, and more.
Does Pearle Vision provide eye exams and other eye care services?
Yes, Pearle Vision provides eye examinations and Optomap retinal exams (availability may vary by location), along with prescription eyewear and digital retinal photos.
Are there accommodations for individuals with disabilities at Pearle Vision?
Yes, Pearle Vision has a wheelchair-accessible entrance and restroom facilities.
How can I schedule an eye exam appointment at Pearle Vision Imperial Plaza?
You can schedule an eye exam appointment online through Pearle Vision's official website reservation link dedicated to the Imperial Plaza location.
What promotions are currently offered at Pearle Vision Imperial Plaza?
Pearle Vision is offering 40% off lenses with the purchase of frames. More details are available on their promotions page.
What nearby places can I visit around Pearle Vision in Imperial Plaza?
Nearby you can visit the Social Security Administration office and a Flower Shop, which are convenient if you have errands before or after your visit to Pearle Vision.
Are there dining options near Pearle Vision at Imperial Plaza?
Yes, the nearby Aramingo Diner offers a great place to eat and relax after your appointment at Pearle Vision.
Where can I find banking services close to Pearle Vision Imperial Plaza?
Wells Fargo ATM and M & T Bank are both located near Pearle Vision, useful for quick banking needs before or after your visit.