LensCrafters

4.7
275 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2329 Cottman Avenue, Philadelphia, PA
19149, United States

Hours

Reviews

4.7
275 reviews
5 stars
248
4 stars
8
3 stars
2
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, contributing to a positive experience.

Cleanliness

The store was noted for being clean and well-organized, enhancing the overall shopping experience.

Professionalism

Customers appreciated the professionalism of the staff, particularly during consultations and eye exams.

Pricing Concerns

Some reviews mentioned that prices were perceived as high, and there were concerns about insurance coverage and additional charges.

Mixed Experiences

While many had positive interactions, a few customers reported negative experiences with specific staff members or service issues.
  • CC
    Celia Cruz
    Dec 23, 2025
    5.0
    Very helpful and knowledgeable. I would continue with my service with them Thank You
  • RS
    Rita Savoy
    Dec 21, 2025
    2.0
    The service was not nice. I felt like they did not want to provide service. The lady which was tall with long black hair was so negative with every question I ask and then proceeded to ask about my insurance and say that at the end of the year people insurance is canceled! Did not even see my insurance yet! I felt she was trying to me away
  • RT
    Robin Thompson
    Nov 2, 2025
    5.0
    Every one is very friendly and kind and they take care of you
  • PR
    Pat Raymond
    Oct 27, 2025
    5.0
    Had a wonderful experience. Very knowledgable and helpfull!
  • LW
    lance watson
    Oct 22, 2025
    5.0
    When I walked into this store I was impressed with how clean and nice it was. I was greeted by Arlyn very professionally made me feel like a wanted customer. I sat down with Arlyn and got my glasses. I would definitely come back!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.