LensCrafters

4.7
273 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2329 Cottman Avenue, Philadelphia, PA
19149, United States

Hours

Reviews

4.7
273 reviews
5 stars
247
4 stars
8
3 stars
2
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful throughout their visits.

Cleanliness

The store received positive remarks for its clean and well-organized environment, enhancing the overall shopping experience.

Professionalism

Many reviews highlighted the professionalism of the staff, particularly the optometrists, who were noted for their thoroughness and ability to answer questions.

Pricing Concerns

Several customers expressed concerns about high prices and insurance coverage, indicating that some felt the costs were excessive.

Product Selection

The variety of frames and styles available was frequently mentioned as a positive aspect, with many customers appreciating the range of options.
  • RT
    Robin Thompson
    Nov 2, 2025
    5.0
    Every one is very friendly and kind and they take care of you
  • PR
    Pat Raymond
    Oct 27, 2025
    5.0
    Had a wonderful experience. Very knowledgable and helpfull!
  • LW
    lance watson
    Oct 22, 2025
    5.0
    When I walked into this store I was impressed with how clean and nice it was. I was greeted by Arlyn very professionally made me feel like a wanted customer. I sat down with Arlyn and got my glasses. I would definitely come back!
  • DW
    Diane Wiktorski
    Oct 16, 2025
    5.0
    well run and trustworthy organization
  • ZZ
    Z
    Aug 24, 2025
    4.0
    Optometrist was good at answering my questions and I had a lot of them. I saw her for the my visit then also again for contact adjustments. She was able to answer my questions. They have done recent renovations and the place got a big upgrade. Certain insurances are no longer covered. Make sure you double check before you go. They're selective who they have as patients now. Pricing has always been expensive but since the update, it seems things have gotten even more expensive. I did receive help in the front end quickly, and the person that I received knew exactly what to do, so she was swift in getting me in and out. Parking is plenty in a shared plaza lot with other stores. Overall I would recommend if others can afford it.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.