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At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Worst people of all business. When you first get your charge they nice but once your insurance pay for it they totally disregard you . They took my chair on May 7 , at 8:30am to return it at noon . Did not get it back till the 21st of May. Donot I repeat donot get a power chair or any product from them . They rude and don’t care for disabled they going to be investigated for fraud they milking Medicaid how a new power chair comes with defective motor and battery, then they send for parts and it to was defective. Seems to me they getting extra parts at the state expense . I’m going to see to it that someone get to the bottom of this . The news have been contacted and BBB and the state . Sarah you better have your ducks in a row when get audited .. I missed 3 important appointments when you held my chair hostage .
SP
Sandra Pappalardo
Dec 9, 2023
5.0
I am enjoying my lift. Michael was a big help and communication was great. I recommend National Seating & Mobility to anyone who needs any mobility equipment. Thank you
CS
Carolyn Simmons
Oct 4, 2022
2.0
Where is my 3yr old grandsons stroller? Been waiting since June! No update on site, no phone call, nothing. The only positive I can give is, the ladies I conducted business with were very nice.
MS
Mike HUNTER SR.
Oct 18, 2021
1.0
My husband name Michael Hunter and he has a scooter that he use because National Seating Mobility is making excuses not to fix it.I called and told that it was not covered because my husband is using it that using now be because the changer isn't good.! He got it in March and walk or stand up because he's off balance. This 4 weeks we are waiting for a new changer!
JH
Joanne Heenan
Sep 2, 2021
1.0
I have been trying to get a person but unable to. They have not answered any of my messages and I’m having major trouble with my electric wheelchair. Don’t use this co if you need any help bc it’s useless
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What types of mobility solutions does National Seating & Mobility in Allentown offer?
National Seating & Mobility provides customized mobility solutions that are comfortable, safe, and tailored to each client to enhance independence and self-reliance.
Where is National Seating & Mobility located in Allentown?
They are located at 2030 Center St, Ste 103, Northampton, PA 18067.
What are the store hours for National Seating & Mobility in Allentown?
The store is open Monday to Friday from 8:00 AM to 4:30 PM and closed on Saturdays, Sundays, and designated holidays.
Does National Seating & Mobility offer repair services?
Yes, they offer service and repair for mobility equipment, including wheelchairs and scooters.
Is the National Seating & Mobility location wheelchair accessible?
Yes, the facility has a wheelchair-accessible entrance to accommodate mobility needs.
How can I contact National Seating & Mobility in Allentown via email or phone?
You can reach them by phone at +1 610-440-0435 or email at Allentown@nsm-seating.com.
Are there any medical professionals near National Seating & Mobility for additional clinical support?
Yes, nearby medical professionals include William A. Ofrichter, DPM; Edward D. Hutson Jr, DPM; Northern Valley Primary Care & Walk-In Center; Northern Valley Primary Care - Iftikhar Ahmad MD; and NovaCare Rehabilitation for therapy services.
What dining options are available near National Seating & Mobility?
Nearby dining options include Galyean's Deli Delight and Santa Fe Tacos, where customers can enjoy a meal before or after their visit.
Are there any parks or recreational areas close to National Seating & Mobility?
Yes, Canal St. Park Heritage Trail Walkway offers a nearby park and hiking trail for visitors who want to enjoy the outdoors.
What professional associations is National Seating & Mobility affiliated with?
They are associated with the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) and the National Rehabilitation Registry of Technology Suppliers (NRRTS).