LensCrafters

4.7
397 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1460 Bethlehem Pike, North Wales, PA
19454, United States

Hours

Reviews

4.7
397 reviews
5 stars
363
4 stars
6
3 stars
3
2 stars
3
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Andre, RJ, and Liz.

Product Quality

Some customers expressed dissatisfaction with the quality of glasses and lenses, citing issues with fit and durability.

Store Experience

The store was frequently described as clean, organized, and well-stocked, contributing to a positive shopping experience.

Wait Times

Several reviews mentioned long wait times for service and appointments, indicating a need for improvement in efficiency.

Selection

Customers appreciated the extensive selection of frames and lenses available, noting the variety of designer options.
  • CM
    Cara McElroy
    Nov 14, 2025
    5.0
    Celeste was amazing! Thank you for all of your help!
  • JZ
    John Zink
    Nov 14, 2025
    5.0
    Excellent service! Thank you for a great experience!
  • BM
    Barbara Morais
    Nov 3, 2025
    5.0
    Already had my frames picked out and Celeste did a good job with explaining the different option lenses offered and processing my request.
  • ER
    enrique ruiz
    Oct 31, 2025
    5.0
    Celeste was amazing. She fixed my glasses really quick and with great care
  • DD
    D
    Oct 13, 2025
    1.0
    Associates not helpful. Wrote me off after my husband said he was going to an appointment although I told her that I was also there to purchase glasses for myself. Offered zero help to find the style I was looking for. After doing 2 laps in the store and not finding anything of interest I left. I’ve used LensCrafters for 20yrs but it is not the same as it used to be.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.