LensCrafters

4.7
403 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1460 Bethlehem Pike, North Wales, PA
19454, United States

Hours

Reviews

4.7
403 reviews
5 stars
367
4 stars
6
3 stars
3
2 stars
5
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Andre, RJ, and Celeste for their exceptional service.

Product Quality

There were mixed reviews regarding product quality, with some customers expressing dissatisfaction with the durability of glasses and issues with lens fitting.

Wait Times

Several reviews noted long wait times for service and glasses, indicating a need for improvement in efficiency.

Store Environment

Customers appreciated the clean, organized, and modern store layout, along with a wide selection of eyewear.
  • AM
    Andrew Matamoros
    Dec 19, 2025
    2.0
    Nice store to try on glasses, but I’ll just make my purchase online. Was being helped by an associate and then another guy asked for her help. 20 minutes later I asked for my prescription back. She asked if I found a pair I liked and I said yes but she can just go ahead and keep helping the other guy. She said OK and I left, didn’t even apologize or try to keep my business. Going to complete my purchase right now online. Another loss for in-person retail…
  • GE
    Gus Ekhardt
    Dec 17, 2025
    5.0
    Allison was very professional and attentive while being warm and friendly. She made the experience enjoyable.
  • MC
    Mrs. Christy
    Dec 12, 2025
    5.0
    My eyes are problematic, one eye is fine the other eye refuses to cooperate. The doctor at LensCrafters was so patient and took so much time fine-tuning the prescription, reworking the prescription and checking up to make sure the glasses work. I have never experienced a doctor so patient and willing to find a solution for me. Highly recommend recommended!!
  • DD
    Dottie D'Amato
    Dec 11, 2025
    2.0
    Very expensive! Great staff, good selection, but going on 3 weeks and no glasses. When I called, tbe person was snippy and told me they call when there in. I wish I could cancel and go somewhere else.
  • TF
    Theresa Foster
    Dec 7, 2025
    5.0
    I was greeted as soon as I walked through the door. The store was modern with an abundant selection. The Dr. had all of the latest technology and was kind and informative. The staff was patient and extremely helpful in helping me select the perfect pair of eyeglasses.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.