Customer Service
The staff is consistently described as friendly, professional, and accommodating, providing excellent customer service.
Expertise
Audiologists are noted for their knowledge, thoroughness, and ability to explain options clearly to patients.
Product Quality
Customers report satisfaction with the quality of hearing aids and the effectiveness of the services provided.
Appointment Experience
Patients appreciate the ease of scheduling appointments and the minimal waiting times during visits.
Mixed Feedback
Some reviews indicate a decline in service quality following a change in ownership, with concerns about responsiveness and support.