Licensed as a 33-bed hospital located in southern Westmoreland County, Excela Health Frick Hospital, part of the Excela Square at Frick campus, offers a full complement of outpatient services, emergency care, general acute care and surgical services. The hospital is staffed with highly trained, home grown professionals; friends taking care of friends and neighbors with all the understanding and compassion shared experience fosters. In addition to award winning emergency care, Frick has garnered the Hospital and Health Association of Pennsylvania (HAP) Achievement Award for Quality as well as a five star rating for the treatment of heart failure.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.