Planet Fitness

4.2
560 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
3236 Route 940, Mt. Pocono, PA
18344, United States

Hours

Reviews

4.2
560 reviews
5 stars
335
4 stars
112
3 stars
41
2 stars
22
1 star
50

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported issues with cleanliness, particularly in bathrooms and locker rooms, with complaints about dust, hair, and overflowing trash.

Staff Friendliness

The staff received mixed reviews; while some customers praised their friendliness and helpfulness, others noted unprofessional behavior and lack of engagement.

Equipment Condition

Several reviews highlighted that equipment is often outdated or in need of repair, with some machines frequently out of order.

Customer Service

There were numerous complaints about poor customer service, including slow response times and unhelpful staff, particularly regarding membership cancellations.

Atmosphere

The gym atmosphere was generally described as friendly and welcoming, with some customers enjoying the community vibe.
  • MS
    Michael Sierra
    Nov 3, 2025
    1.0
    Many of the machines are in poor condition or not working. They seem to take a very long time to repair machines and sometimes the repairs do not last very long.
  • ER
    Elba Reyes
    Oct 28, 2025
    5.0
    I went as a guest . It's great clean friendly staff
  • AD
    Amber Dimmich
    Oct 17, 2025
    3.0
    A lot of the machines are old and ripped. Being a black card member and seeing other PFs makes this one look very gross. Shower stalls always have clumps of hair in them and bathroom stalls dirty and dusty. Staff is very nice. Upper management needs to really look into getting better/ newer equipment or repairing.
  • RW
    ricks world
    Oct 5, 2025
    5.0
    Maybe ill join.
  • VI
    Vasyl Ignatyshyn
    Sep 2, 2025
    5.0
    Top

Frequently Asked Questions About Planet Fitness

What is Planet Fitness Mt. Pocono’s philosophy about fitness?

Planet Fitness Mt. Pocono believes that everyone is strong in their own way and offers a welcoming Judgement Free Zone® for members to build their strength at their own pace.

What are the regular operating hours of Planet Fitness Mt. Pocono?

Planet Fitness Mt. Pocono is open 24 hours from Tuesday through Thursday, from 5:00 AM to midnight on Monday, 24 hours Friday until 9:00 PM, and from 7:00 AM to 7:00 PM on Saturdays and Sundays.