Planet Fitness

4.3
274 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
3813 William Penn Hwy, Monroeville, PA
15146, United States

Hours

Reviews

4.3
274 reviews
5 stars
181
4 stars
49
3 stars
18
2 stars
8
1 star
18

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The facility is frequently noted for being clean and well-maintained, with many customers appreciating the efforts of the staff in keeping the gym tidy.

Staff

While many reviews praise the friendliness and helpfulness of the staff, there are some complaints about specific employees being rude or unprofessional.

Equipment Availability

Customers generally find that there are many machines available and that the gym is not overcrowded, allowing for a comfortable workout experience.

Limited Hours

Several customers expressed dissatisfaction with the gym's limited hours, particularly the closure before midnight, which makes it difficult for those with busy schedules to access the facility.

Customer Service Issues

There are reports of poor customer service experiences, particularly regarding membership cancellations and staff responsiveness.
  • LB
    Loren Blake
    Sep 30, 2025
    5.0
    I’ve been going to the Planet Fitness in Monroeville for over 3 years now and it’s always clean and well maintained. The staff is friendly and helpful too. Lately, I’ve noticed one employee, Kayla, who is always working hard — every time I’m there she’s cleaning and keeping the place looking great. Her effort definitely doesn’t go unnoticed:)
  • DC
    Darkside Demon clothing
    Sep 2, 2025
    3.0
    Not open 24 hours, Staff is friendly
  • TH
    Tatiana Holt
    Aug 8, 2025
    1.0
    My brother is a black card holder and I use the guest pass, and typically we go to natrona heights planet fitness. I’ve never ever been told by that location or any other that I can’t go in without him as long as he unlocks the pass. I even am friendly with the staff and they take a look at the screen. I’ve been going for three months. Yesterday I went to the monroeville location and they took my bag behind the desk- whatever- but they never said anything about my guest pass. Today I go in and the reject me and tell me I’m not allowed in. Never going back to this location. Rude staff who have no sympathy for anything. My fitness isn’t just a hobby, I’m working towards a goal and my brother PAYS for a black card member ship ONLY because of this feature, and they just sent me out on my ass.
  • NN
    Nomad
    Jul 24, 2025
    5.0
    Clean, many available machines. Not overcrowded. Accommodating staff
  • JP
    James Pierce
    Jul 18, 2025
    5.0
    My spouse and I have been visiting the East End of Pittsburgh for a couple of weeks. Today we went to the PH in Monroeville and I just want to rate the staff, environment, and cleanliness five stars.

Frequently Asked Questions About Planet Fitness

What are the operating hours for Planet Fitness in Monroeville, PA?

Planet Fitness is open from 5:00 AM to midnight Monday, 24 hours Tuesday to Thursday, 24 hours until 9:00 PM on Friday, 7:00 AM to 7:00 PM on Saturday and Sunday, with adjusted hours on holidays.

Where is Planet Fitness located in Monroeville?

Planet Fitness is located at 3813 William Penn Hwy, Monroeville, PA 15146, USA.