LensCrafters

4.8
413 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
370 Monroeville Mall, Monroeville, PA
15146-2256, United States

Hours

Reviews

4.8
413 reviews
5 stars
377
4 stars
14
3 stars
6
2 stars
6
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting Steven and Kat for their exceptional service.

Product Selection

The store received positive feedback for its wide variety of eyeglass frames and competitive pricing.

Appointment Experience

Some customers expressed frustration with wait times and appointment scheduling issues, particularly regarding technical difficulties.

Overall Satisfaction

Most reviews reflected a high level of satisfaction with the overall experience, with many customers stating they would return.
  • MD
    Marcus Day
    Jan 5, 2026
    5.0
    Steven was very helpful in ordering my glasses and wasn’t upset I asked a lot bout prices 💯😂🫶🏽 Ms. Joy had the greatest smile and very goodt energy 💯🫶🏽,and best was Dr. B she is amazing 🤩 very professional and efficient but all in all great vibes what more can ask 4 at a glasses 👓 place 🫶🏽🫶🏽🤞🏽🤞🏽💙💙💙
  • DV
    Debbie Vecchio
    Dec 28, 2025
    5.0
    Steven was very nice and helpful. He helped us pick out some nice frames, and made sure we used our insurance to its fullest!
  • JH
    J H
    Dec 19, 2025
    5.0
    After a horrible experience coming from Visonworks. LensCrafters in monroeville. Top tier. The staff super friendly and thorough with the eye exams! I have been wearing contacts and glasses for 20 years. This eye exam was very in-depth and I’m here for it! I did have to wait a little because she was a little backed up with eye exams, but, after having my eye exam i understand why. I highly suggest coming here! They also have the best glasses frames around! Thanks for such a wonderful experience!
  • MH
    mark Harrison
    Dec 14, 2025
    5.0
    employee Steve Help me very knowledgeable
  • JJ
    John
    Dec 5, 2025
    5.0
    Great service and reasonable prices. Steven handled the sizing and sale of my new glasses as well as my wife’s. He was very knowledgeable, professional and personable. Great guy to do business with!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.