Thank you Giant pharmacy! They definitely care and went out of their way to take care of me. The whole team is great Rita was super caring.
BS
Ben Smith
Mar 26, 2024
1.0
I had a horribly disappointing experience with this Pharmacy today. I was having trouble finding a prescription and have been a long term customer of Giant. I thought I would check if they had the prescription and could switch it there with my other ones so it was one stop shopping at the grocery store. The night before I went in and confirmed with the pharmacist on duty that they had the medicine I was looking for and they said that they did. Then the next morning I went back to my doctor and had them resend the prescription through to Giant. I then called to get it filled as it is needed and was told by the person on duty that they wouldn’t refill my prescription as I’m a new customer and they save the pills for ongoing customers. I was kind of horrified by that rationale and was confused why I was told one thing and then another happened. I’m also curious if the person I spoke to today has a specific friend or family member they are saving it for. So given the confusion at this pharmacy about what is or isn’t available, the tiering system where existing patients get priority for medications over new patients, that and possibly friends/family of the pharmacists get priority over other existing customers, I wouldn’t recommend using this pharmacy at all. I actually don’t think I will return to Giant in general given this treatment. Who knows, maybe when you go in to buy bread or milk and they aren’t carrying it, they have reserved it for more loyal customers or friends and family.
SS
Shirley Stokes
Nov 18, 2022
5.0
This store is always clean and neat
The employees are polite and helpful
Love it
VL
Victoria Leonard
Mar 21, 2022
5.0
Always go above and beyond, repeatedly contacting doctors office for refills. And letting me know if the doctor is not responding so I can call the office. The first time I filled diabetes meds the pharmacist spent a lot of time giving me information on the disease. Very conscientious staff!!
LT
Linda Thomas
May 30, 2021
5.0
Excellent pharmacy doctors and staff! They go above and beyond to give you what you need. When I had problems with my vision Dr Chuck helped me fill out my paperwork. I was so moved by his kindness. Thank you all for being wonderful. I appreciate you.
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