Kissel Eye Care

4.8
378 reviews

About

Eye Care CenterCorrective Lenses StoreOptometryEyeglass RepairProtective Eyewear
Voted "Among the Best" in Lancaster County in 2014, 2015, and 2016, Kissel Eye Care is pleased to provide thorough, full scope, primary eye care in a caring private setting. We offer specialty vision care in contact lenses, providing disposable, toric, colored, and bifocal lenses. Our on-site optical lab and eye wear boutique offers fashions to fit every budget, style, and age. Whatever you and your family need, you'll get the most advanced, professional treatment possible, but with a hometown, caring touch. Serving the Lititz, Lancaster, and Columbia areas.

Location

Kissel Eye Care
1170 Erbs Quarry Rd, Lititz, PA
17543, United States

Hours

Reviews

4.8
378 reviews
5 stars
355
4 stars
6
3 stars
2
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, knowledgeable, and attentive throughout their visits.

Thorough Care

Many reviews highlighted the thoroughness of eye exams and the detailed explanations provided by Dr. Collins and her team.

Customer Experience

Overall, customers reported positive experiences, noting the welcoming atmosphere and the personalized care they received.

Product Quality

The quality of glasses and contact lenses was frequently mentioned as being top-notch, with a good selection available.

Service Issues

A few customers reported issues with delays in receiving glasses and adjustments, indicating a need for improvement in service consistency.
  • KD
    Kathy Douglas
    4 days ago
    5.0
    My experience at Kissel Eye Care was great. They fit me in right away for an eye injury. The staff is very nice and Dr. Collins was very kind, knowledgeable, and thorough. I would highly recommend this office.
  • JW
    Joe Wechezak
    6 days ago
    5.0
    Great experience. I appreciate the attention, expertise and service that was provided. Thank you Dr Collins, Jessica and team!
  • BP
    Bob Patterson
    Dec 23, 2025
    5.0
    Dr. Collins, Jessica and the other staff members are always very pleasant and helpful. From check in to check out they make you feel at ease. Jessica has a great sense of humor and despite the seriousness of the situation always makes me smile. By nature the eye issues that I have are beyond “normal.” Dr. Collins always takes the time necessary to ensure that I have an understanding of what has happened, is happening and what needs to be done to improve my vision. I appreciate her efforts on my behalf and I have every confidence that she treats all of her patients in the same manner.
  • CV
    charles vance
    Dec 21, 2025
    5.0
    Doc Collins has been my eye doctor for a number of decades. She does a great job of checking my eyes for glaucoma and diabetes related eye issues. The glasses and contacts she provides are always top quality. Jessica and the other ladies take care of the fitting, ordering, and billing. They do a great job.
  • LH
    liz hornberger
    Dec 20, 2025
    5.0
    Dr. Collins is very professional with a personal touch. I’m hopeful that the program that she put me on will solve my water eyes. Beautiful office and atmosphere.

Frequently Asked Questions About Kissel Eye Care

What are the regular business hours of Kissel Eye Care?

Kissel Eye Care is open Monday through Thursday from 9:00 AM to 5:00 PM, Wednesday until 7:00 PM, Friday from 8:00 AM to 2:00 PM, and the first and third Saturday of the month from 10:00 AM to 1:00 PM Eastern Time. It is closed on Sundays.

Where is Kissel Eye Care located?

Kissel Eye Care is located at 1170 Erbs Quarry Rd, Suite 4, Lititz, PA 17543, United States.