Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.5
501 reviews
5 stars
364
4 stars
84
3 stars
15
2 stars
12
1 star
26
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The gym is consistently reported as clean and well-maintained, with staff actively cleaning equipment and facilities.
Staff Performance
While many reviews praise the friendliness and helpfulness of the staff, there are notable complaints about unprofessional behavior from some employees.
Safety Concerns
Several customers expressed serious concerns about safety and privacy, particularly regarding incidents of being recorded by other members and inadequate responses from management.
Equipment Availability
While many members appreciate the variety of equipment, some have noted issues with availability during peak hours.
Membership Experience
The gym offers a low-cost membership with good amenities, but there are complaints about the cancellation process and limited weekend hours.
- JJJudyNov 3, 20251.0I cancelled my membership with this location today and I was a member of this gym off and on for over ten years. There were always issues at this location such as the televisions rarely working properly without audio and customer service often being non-existent. While I attempted to work out tonight another member was recording me with their phone. I looked straight at this individual as they were doing this and they continued to record with their phone. Personally, I did not feel safe for a while working out at this gym and tonight was the final straw. I have never felt so uncomfortable. When I went to cancel, the front desk did not even ask why. After this experience, I will never join a Planet Fitness.
- RWReah WardOct 29, 20255.0Recently I encountered a situation at the Montgomeryville (Horsham Rd), PA location where a fellow member took a picture of me while working out and then proceeded to show me and taunted me while at the gym, following me around from machine to machine. Upon realizing this, I was mortified (seeing as I am a young women) and (in tears) worked up the courage to approach the front desk and request support. Lea and Curtis were at the front desk at the time and comforted me while telling my story and took to my concern immediately. Within the next day I spoke with Giana and sat down with Chris (another PF member) to proceed with an incident report to document the occurrence. Following that, another manager at Planet Fitness called me again to confirm that the individual was spoken to and made sure that I was taken care of. This situation was HANDLED ALL WITHIN A WEEK. I felt that I was heard by management, taken seriously by the staff, and protected by Curtis at this Planet Fitness location. There is true value in retaining a staff that cares about their clientele, takes their job seriously and enforces proper policies and procedures thoroughly. I can continue working out at this location and know that I am safe and that I am heard thanks to the Planet Fitness team!!
- ADAnn DeFuscoSep 20, 20255.0Plenty of room and machines. Not an intimidating space!
- DGDanielle GualtieriSep 19, 20251.0I cancelled my probably close to decade long membership today- I was being recorded and having pictures taken of me inside of this gym by another member. I spoke to a manager onsite and was told to send an email to the general manager- Lea. An email was sent with proof (of the actual videos and pictures he took) to Lea and the manager I spoke to onsite about these incidents. I never received a response from her- even after I sent a follow up email a few days later. I had to go in today personally to follow up- only to be told that he was issued a warning and that if he ever did it again he would then be banned. I do not feel comfortable going somewhere that I have to constantly watch to see if I’m being recorded. There is a complete disregard for your safety and wellbeing here, and their lack of follow up is unprofessional. This is not a safe space.
- MOMark OscarAug 21, 20255.0The Planet Fitness location in Montgomeryville is by far one of the most well kept and extremely sanitary gyms around. The manager Leah and her colleagues Matthew and others go above and beyond to make sure that all the members have a great workout experience. Please bring your family and friends to this Planet Fitness location to enjoy everything that this gym has to offer.
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in Lansdale, PA?
Planet Fitness opens as early as 4:00 AM on weekdays and stays open until midnight on Monday, with nearly 24-hour service Tuesday through Thursday. It closes at 9:00 PM on Friday and operates from 7:00 AM to 7:00 PM on weekends.
Where is Planet Fitness located in Lansdale?
Planet Fitness is located at 751 Horsham Rd, Lansdale, PA 19446, USA.
What types of services does Planet Fitness offer at this location?
Services include Classic Access, Mobile App, Free In-Club Fitness Training, Wi-Fi, Perks, Guest Privileges, Tanning, Massage Chairs, HydroMassage, Half-Price Cooler Drinks, Fitness Training, Premium Perks, and Virtual Fitness Training.
What makes Planet Fitness welcoming for all members?
Planet Fitness provides a Judgement Free Zone® with best-in-class equipment where everyone can build strength at their own pace, respecting different goals and routines.
Can I access Planet Fitness through a mobile app?
Yes, you can download the Planet Fitness app from the Apple App Store and Google Play Store for various workout programs and gym membership information.
Are there nearby places to visit around Planet Fitness in Lansdale?
Yes, nearby places include buybuy BABY for baby gear, The Home Depot for home improvement needs, and Rita's Italian Ice & Frozen Custard for desserts, providing a diverse shopping and dining experience around your gym visit.
Where can I find healthy snacks or refreshments near Planet Fitness?
After your workout, you can visit Rita's Italian Ice & Frozen Custard nearby to enjoy refreshing frozen treats.
Is there a place nearby to buy home and garden supplies after a workout at Planet Fitness?
Yes, The Home Depot is nearby offering home improvement, hardware, garden supplies, and tool rentals, perfect for errands before or after your gym session.
Are there any services for printing or office supplies close to the gym?
OfficeMax is located nearby providing office equipment, printing services, and business supplies, convenient for combining productivity errands with your visit to Planet Fitness.
How can nearby transport or postal services be helpful around Planet Fitness?
Nearby postal offices like the Montgomeryville Post Office facilitate mailing needs, which can be managed conveniently before or after your workout at Planet Fitness.