Water Street Health Services offers those near the poverty line and people experiencing homelessness in Lancaster County free medical, dental, and behavioral health services. Each day our team works to create individualized solutions that will have a lasting impact on our patients health, ultimately giving patients the tools they need to pursue their life goals.
To ensure those who are most at need are able to get critical care, we serve those up to 200% of poverty level.
We want those who are most vulnerable to find hope for a healthy future and support in conquering each health battle, no matter how large or small.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.