Business Details
About
Medical Supply Store
The Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Details
- RestroomAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.9
817 reviews
5 stars
759
4 stars
39
3 stars7
2 stars3
1 star9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently described as friendly, knowledgeable, and patient, providing thorough explanations and support throughout the fitting process.
Product Effectiveness
Many customers report significant relief from foot pain after using the arch supports, indicating the products are effective in addressing their needs.
Sales Experience
The sales approach is noted as educational rather than high-pressure, with staff focusing on understanding customer needs before recommending solutions.
Pricing Concerns
Some customers express concerns about the pricing of the products, suggesting they may be perceived as expensive.
- SSStacy3 days ago5.0⭐⭐⭐⭐⭐ I had a great experience at The Good Feet Store thanks to the gentleman who helped me. He was extremely knowledgeable, patient, and took the time to really understand my needs instead of rushing me through the process. He explained everything clearly and made sure I was comfortable every step of the way. I truly felt cared for and confident in my purchase when I left.
- TFTeresa Filipelli3 days ago5.0Jose was fantastic! He explained everything in detail and made my experience a very pleasant one. I have been dealing with planter’s fasciitis for years. Once he fit me with the proper inserts, my feet felt amazing! WOW, what a difference!! Very pleased with my experience with The Good Feet Store!
- ASAnthony SJan 3, 20265.0Zach was incredibly helpful during our visit to The Good Feet Store in Lancaster, PA. He took the time to really listen to my concerns, explained everything clearly, and made sure we understood our options without any pressure. His knowledge, patience, and professionalism made the entire experience comfortable and reassuring. I truly felt like he cared about helping us find the right solution, not just making a sale. If you’re visiting this location, I highly recommend asking for Zach. Excellent customer service!
- BDbonnie daisyDec 31, 20253.0I tried the 3 step system for 2 months following the plan they laid out for me. I could not tolerate the strengthener orthotics at all. The maintainers helped a little. Both the strengthener and maintainers caused my ankle pain to be worse and caused calf cramps at the end of the day. The relaxers work the best for me. I give them 3 stars because the price is high for the full system which is what they sell you on. You can't return the ones that don't work which I do understand. So for me for the price the system was not worth it. Could just be my ankle anatomy. It seems tonworknfor others
- TQTimothy QueenDec 23, 20255.0Jose Cotto helped me out with the insert package that I purchased. He brought a high energy level and a wealth of knowledge to the sales process. He got into what my needs were before presenting solutions to fit my needs. This was not a high pressure sales pitch, it was more of an education and information process to fit me to the proper arch support. I walked into the store having knee pain, and after ha ing the supports in for just about an hour now I can tell the pain has actually reduced. The Good Feet store in Lancaster is most definitely the place to go for your foot pain.
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce discomfort. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How are Good Feet arch supports different from inserts and insoles bought online or in drug stores?
Good Feet Arch Supports provide firm yet flexible function to correct poor foot biomechanics, offering long-term pain relief unlike typical inserts or insoles.
Can arch supports help even if I wear good shoes but still experience foot pain?
Yes, often foot discomfort is due to foot biomechanics rather than the shoes. Stabilizing your foot with arch supports can minimize or alleviate pain.
Will I be able to take my arch supports home on the same day I purchase them?
Yes, for ages 6 and above. The store maintains full inventory so you can wear your arch supports home after fitting.
How do I get my free personalized fitting at The Good Feet Store?
Simply visit the store at 1601 Manheim Pike, Suite 102, Lancaster, PA. No appointment is necessary, but you can schedule one online if preferred.
Can I use my HSA or FSA funds to purchase arch supports from The Good Feet Store?
Yes, HSAs and FSAs cover arch support purchases as they are considered medical devices; however, limited-purpose or dependent care FSAs do not. Verify with your administrator before purchase.
What are the store hours for The Good Feet Store in Lancaster, PA?
Open Monday to Friday from 10:00 AM to 6:00 PM, Saturday 10:00 AM to 5:00 PM, and Sunday 11:00 AM to 5:00 PM. Closed on major holidays like Christmas and Thanksgiving.
Is The Good Feet Store accessible for customers with disabilities?
Yes, the store offers wheelchair accessible seating and restrooms, ensuring comfort for all visitors.
Which nearby dining options are available around The Good Feet Store?
You can enjoy bites at nearby spots like Jimmy John's, Subway, Rita's Italian Ice and Frozen Custard, Sai Gon Cafe, and Domino's Pizza after your visit.
Are there shopping and banking facilities near The Good Feet Store in Lancaster?
Yes, nearby shopping includes Men's Wearhouse, Pandora jewelry, and The Lighting Gallery. For banking, Orrstown Bank and M&T Bank are close by.
What nearby services can I combine with my visit to The Good Feet Store?
You might visit Lavish Nail Spa or Nailory for beauty services, or check out local eateries like Kyuramen x TBaar or Isaac's Restaurant nearby for convenient meals.