Planet Fitness

4.3
440 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1319 Millersville Pike, Lancaster, PA
17603, United States

Hours

Reviews

4.3
440 reviews
5 stars
280
4 stars
77
3 stars
36
2 stars
15
1 star
32

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Nichole Ross and Hannah.

Cleanliness

While many reviews noted the gym's cleanliness, there were also significant complaints about dirty facilities, particularly in the locker rooms and showers.

Renovations

The recent renovations received mixed feedback; some customers loved the new layout and improvements, while others preferred the previous two-floor setup.

Membership Issues

Several customers expressed frustration with membership cancellation policies, citing difficulties in stopping payments and lack of clear communication.

Equipment Quality

Feedback on equipment was varied; while some appreciated the availability and condition of machines, others criticized outdated equipment and insufficient variety.
  • JJ
    Joseph Joelsz
    1 day ago
    5.0
    Great staff great gym
  • RO
    randy ortega
    Oct 24, 2025
    5.0
    As a new member at this location, I’ve been very impressed with the staff. In particular, Nichole Ross has been outstanding — she demonstrates great respect and professionalism, and she’s an excellent problem solver.
  • JA
    Jorge Abrego
    Oct 13, 2025
    4.0
    The recent renovation is ok but they should've kept it they way it was before with two floors. It was better with the bottom floor being all cardio. It was better than how it is now, everything basically crammed into one giant room.
  • RC
    Ricardo Castro
    Sep 22, 2025
    4.0
    Love this place..
  • RR
    Ryan
    Sep 22, 2025
    5.0
    The Millersville Pike Planet Fitness is my home club and my favorite PF location by far and it is the staff and members who make it so. The facility is always kept clean despite the amount of traffic and types of activity the place sees. I always receive a cheerful greeting from staff, regardless of whether I encounter them at the front desk or elsewhere in the gym. I’ve been training with Jay, the trainer here, for more than a couple of years now and it’s been wonderful. He consistently prioritizes safety and monitors my form. I’m working against self-image and my own perception of my capabilities, and I am amazed at the patience he has shown me. He looks out for me like nobody else in my life, and it really helps me cope. The GM, Hannah, works tirelessly to keep things running smoothly, but always retains a cheery demeanor and a sense of humor. I worked in food service/retail/customer service most of my life and I can only guess at the types of behavior she is subjected to in her role, but you’d never know it from the way she approaches each day. For brevity’s sake I won’t mention all the names (it truly is all of the staff) but everyone on staff and most of the members always brighten my day when I encounter them. It makes me feel welcome and safe when I wouldn’t otherwise. I didn’t join a gym with the expectation of making friends, but it really feels as if that is what has happened. Thank you Millersville Pike Planet Fitness!

Frequently Asked Questions About Planet Fitness

What are the main operating hours of the Planet Fitness gym at 1319 Millersville Pike, Lancaster?

Planet Fitness is generally open Monday from 5:00 AM to midnight; Tuesday through Thursday 24 hours; Friday until 9:00 PM; and Saturday and Sunday from 7:00 AM to 7:00 PM.

Does the Lancaster (Millersville Pike) Planet Fitness location provide tanning and spa services?

Yes, this Planet Fitness offers tanning salon and spa services including tanning, massage chairs, and body enhancement treatments.