Planet Fitness

4.4
504 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
366 Carerra Dr, Lancaster, PA
17601, United States

Hours

Reviews

4.4
504 reviews
5 stars
342
4 stars
96
3 stars
26
2 stars
18
1 star
22

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Mixed reviews on cleanliness; some customers reported dirty locker rooms and equipment, while others praised the gym for being clean and well-maintained.

Staff

Generally positive feedback about the staff being friendly, helpful, and attentive, although some reviews mentioned poor customer service experiences.

Equipment Variety

Customers appreciated the wide range of equipment available, though some noted a need for updates and more free weights.

Atmosphere

The gym has a good atmosphere with many describing it as spacious and inviting, but some found it too dark or poorly lit.

Membership Issues

Several complaints about difficulties with membership cancellations and billing practices, leading to frustration among some customers.
  • KS
    Kris Schnee
    Nov 13, 2025
    5.0
    Well equipped gym with helpful staff.
  • AR
    Albert Ramsey
    Nov 5, 2025
    5.0
    My first time here. it was very clean, all the machines were in good working order not crowded. I was able to get in and out, the only thing I didn't care for is all the TVs except for one had all the bad news not my favorite way to start my day or my workout but maybe is what must people want to see.
  • FB
    Fred Backes
    Oct 10, 2025
    3.0
    Like this gym. I've been going here for about 5 years but its gone down hill with their clenliness. Dirty and dusty under equipment. When the guy who was a restler was the GM here it was way better. Hope the get it adressed soon.
  • EV
    Evan Votilla
    Sep 7, 2025
    5.0
    I always feel great at this gym. They are very guest oriented.
  • KK
    kira
    Sep 3, 2025
    5.0
    front desk lady is always so kind. used to be open 24 hours tho and not anymore:(

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Lancaster (Granite Run), PA?

Planet Fitness is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 9:00 PM, and Saturday and Sunday from 7:00 AM to 7:00 PM.

Where is Planet Fitness located in Lancaster?

Planet Fitness is located at 366 Carerra Dr, Lancaster, PA 17601.