Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
324 reviews
5 stars
265
4 stars
12
3 stars1
2 stars
8
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Amanda and Angela for their exceptional service.
Product Quality
Customers expressed satisfaction with the variety and quality of eyewear available, although some noted issues with the durability of frames.
Mixed Experiences
While many reviews highlighted positive experiences, there were significant complaints about rude staff and poor customer service in certain instances, particularly at the front desk.
Efficiency
Several customers appreciated the quick service and efficient processes, especially regarding eye exams and glasses fitting.
Appointment Issues
Some customers reported frustrations with appointment policies and follow-up requirements, indicating a lack of flexibility in accommodating their needs.
- RERyan EckenrodeJan 4, 20262.0I recently misplaced my glasses and decided to be seen for an exam. The doc wrote a fresh prescription for glasses after I expressed some interest in contacts and wearing a pair out as a trial. Both pairs of contacts I tried were absolutely horrible. The second one was supposed to be my prescription. In fact the ones he ordered for me were worse than the trials that were supposed to be a little off. I've lost all confidence in this doctor... along the way over the past few weeks I did find my glasses and fear that I just waisted 200.
- JJJasonJan 2, 20265.0Wonderful experience with this location. Everything was explained to me in depth. I would do business with location again.
- MRMarcos RamosDec 29, 20255.0Amazing experience. The assistant store manager was kind, proactive, and super informative. She made it her business to ensure my wife and I were comfortable and welcomed. I highly recommend this store.
- TBT BechtelDec 29, 20255.0Dr Eric Selvey, the doctor that conducted the eye exam was professional and explained the process and results. Matt at the Lancaster Lens Crafter was knowledgeable and thorough in the glasses selection and fitting. Fair pricing for the glasses purchased.
- JJJohn JohnDec 18, 20251.0I purchased my glasses in May and they're useless! I'm soooooo UPSET I kept the glasses (against by better judgement) even though I attempted to return them a week after purchase. The sales rep said I'll get used to them over time and I DID NOT!!!!!!!!! I CAN SEE OUT OF THEM!!!!!!!!! I spend close to $400 out of pocket and I'm unemployed and my glasses are USELESS! I'm SO upset!!!!!!!!!!!!!!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Lancaster offer?
LensCrafters in Lancaster provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands such as Prada, Burberry, and Versace.
What are the operating hours of LensCrafters at 471 Park City Center?
The store is open Monday to Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an eye exam online for LensCrafters in Lancaster?
Yes, you can schedule your eye exam online through LensCrafters' appointment link provided on their website.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health.
Do I need to bring anything to my eye exam at LensCrafters?
Bring your vision and medical insurance information along with any current eyeglasses, sunglasses, or contact lenses. Also, bring any questions you might have for the optometrist.
What payment options are available at LensCrafters in Lancaster?
LensCrafters accepts AMERICANEXPRESS, ANDROIDPAY, APPLEPAY, CASH, CHECK, DISCOVER, MASTERCARD, and VISA.
Is LensCrafters accessible for customers with disabilities?
Yes, LensCrafters provides wheelchair-accessible entrances for customers with disabilities.
What can I do nearby after visiting LensCrafters at Park City Center?
After your visit, you can shop at nearby stores like Windsor Fashions and J.Jill for women's clothing or enjoy a meal at JB Dawson's Restaurant and Bar, which offers seafood and steakhouse dishes.
Are there other eyewear and optometrist stores near LensCrafters?
Yes, J.H. Broaddus is another nearby optometrist and eyewear store located close to LensCrafters for additional eyecare and eyewear options.
How can nearby stores like T-Mobile or The FIX help customers visiting LensCrafters?
Customers visiting LensCrafters can also access mobile phone services or device repairs conveniently at nearby stores like T-Mobile and The FIX - Park City Center during their trip to Park City Center.