J.H. Broaddus OD & Associates is the local eye doctor to see for all of your eye care needs in Lancaster, PA. As your local Lancaster optometrist, J.H. Broaddus OD & Associates can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 471 Park City Ctr Lancaster, PA 17601 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.
Most customers praised the staff for being friendly, professional, and knowledgeable, although there were a few reports of rudeness from individual staff members.
Efficiency
Many reviews highlighted the quick and efficient service during eye exams, with several customers noting minimal wait times and streamlined processes.
Thorough Examinations
Customers appreciated the thoroughness of the eye exams and the detailed explanations provided by the optometrists regarding their eye health.
Customer Experience
Overall, customers reported positive experiences, with many expressing satisfaction with the care received and the welcoming atmosphere of the office.
Insurance Issues
Some customers experienced confusion regarding insurance coverage, particularly with communication about what was accepted and the costs associated with services.
JO
Jill Otthofer
Nov 15, 2025
5.0
Excellent experience all around for both my husband and I. Thank you.
SS
Susan Shank
Nov 8, 2025
5.0
Everyone was friendly and helpful. No long wait.
CH
Charles Haynes
Oct 30, 2025
5.0
The Doctor was amazing explained everything to me to understand everything about my eyes eyc.
DA
David Acevedo
Oct 15, 2025
5.0
Great reception and phenomenal doctors. I went here for my pre lasik screen a few years ago for the first time and it was great. Most recently i went in for a corneal ulcer and that was a wonder experience as the doctor guided me through a serious issue and kept monitoring it until it was healed.
LB
Linda Bonilla
Sep 19, 2025
5.0
My husband and I had our eye exams here today and we were very impressed. The office is clean, welcoming, and well-kept. The staff were friendly, professional, and right on time for our appointments. I really appreciated that LensCrafters provides such a thorough exam and Dr. Gary took the time to explain everything clearly, he was excellent and made us feel very comfortable. Diane helped us with our frames and she was absolutely wonderful, friendly, patient, and knowledgeable. Overall, a great experience, and I would definitely recommend them to anyone looking for excellent eye care!
Frequently Asked Questions About J.H. Broaddus OD & Associates
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why is it important to get an annual eye exam at J.H. Broaddus OD & Associates?
An annual eye exam can detect eye health issues and general health problems like diabetes and high blood pressure early, allowing timely treatment.
What does a comprehensive eye exam at J.H. Broaddus OD & Associates include?
It includes a series of simple but comprehensive tests to assess your vision and eye health, followed by a discussion to determine the right prescription.
Is a contact lens exam different from a regular eye exam at J.H. Broaddus OD & Associates?
Yes, a contact lens exam involves additional measurements and an extra fitting fee to ensure the right lenses for your eyes.
Where is J.H. Broaddus OD & Associates located?
At 471 Park City Center, Suite E0471, Lancaster, PA 17601, inside Park City Center mall.
What are the operating hours of J.H. Broaddus OD & Associates?
Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 3:00 PM.
What payment methods does J.H. Broaddus OD & Associates accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does J.H. Broaddus OD & Associates offer wheelchair accessible entrance?
Yes, the office has a wheelchair accessible entrance.
What nearby places can I visit before or after my appointment at J.H. Broaddus OD & Associates?
You can visit The Heat Check & Fresh Boutique for shopping, Penny's for ice cream and desserts, or Sbarro for Italian pizza nearby.
Are there options for refreshments close to J.H. Broaddus OD & Associates?
Yes, nearby options include Seattle's Best Coffee for coffee, Auntie Anne's for snacks, and Boba Cha Bubble Tea for bubble tea drinks.
Can I combine my visit to J.H. Broaddus OD & Associates with some shopping at Park City Center?
Absolutely, the eye center is located inside Park City Center, where you can shop at stores like Vitamin World, Aéropostale, and Crocs during your visit.