J.H. Broaddus OD & Associates

4.8
2880 reviews

About

OptometryEye Care Center
J.H. Broaddus OD & Associates is the local eye doctor to see for all of your eye care needs in Lancaster, PA. As your local Lancaster optometrist, J.H. Broaddus OD & Associates can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 471 Park City Ctr Lancaster, PA 17601 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.

Details

  • Wheelchair accessible entranceAvailable

Location

J.H. Broaddus OD & Associates
471 Park City Ctr, Lancaster, PA
17601, United States

Hours

Reviews

4.8
510 reviews
5 stars
468
4 stars
18
3 stars
4
2 stars
8
1 star
12

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Most customers praised the staff for being friendly, professional, and knowledgeable, although there were a few reports of rudeness from individual staff members.

Efficiency

Many reviews highlighted the quick and efficient service during eye exams, with several customers noting minimal wait times and streamlined processes.

Thorough Examinations

Customers appreciated the thoroughness of the eye exams and the detailed explanations provided by the optometrists regarding their eye health.

Customer Experience

Overall, customers reported positive experiences, with many expressing satisfaction with the care received and the welcoming atmosphere of the office.

Insurance Issues

Some customers experienced confusion regarding insurance coverage, particularly with communication about what was accepted and the costs associated with services.
  • JO
    Jill Otthofer
    Nov 15, 2025
    5.0
    Excellent experience all around for both my husband and I. Thank you.
  • SS
    Susan Shank
    Nov 8, 2025
    5.0
    Everyone was friendly and helpful. No long wait.
  • CH
    Charles Haynes
    Oct 30, 2025
    5.0
    The Doctor was amazing explained everything to me to understand everything about my eyes eyc.
  • DA
    David Acevedo
    Oct 15, 2025
    5.0
    Great reception and phenomenal doctors. I went here for my pre lasik screen a few years ago for the first time and it was great. Most recently i went in for a corneal ulcer and that was a wonder experience as the doctor guided me through a serious issue and kept monitoring it until it was healed.
  • LB
    Linda Bonilla
    Sep 19, 2025
    5.0
    My husband and I had our eye exams here today and we were very impressed. The office is clean, welcoming, and well-kept. The staff were friendly, professional, and right on time for our appointments. I really appreciated that LensCrafters provides such a thorough exam and Dr. Gary took the time to explain everything clearly, he was excellent and made us feel very comfortable. Diane helped us with our frames and she was absolutely wonderful, friendly, patient, and knowledgeable. Overall, a great experience, and I would definitely recommend them to anyone looking for excellent eye care!

Frequently Asked Questions About J.H. Broaddus OD & Associates

Why should I get an eye exam?

An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.

What is involved in an eye exam?

An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.