My R arm fell off my electric wheelchair and it had been repaired for same problem by a tech this week from NSM. Today, they say 2 wks before someone can come to fix it. I have no balance and am dependent on the wheelchair. Am I supposed to stay in bed and not move for two weeks? This is horrible treatment and it’s also Christmas. Are you dependent on a wheelchair? How would you like a family member to be treated like this? Im taking this to the top. You should be closed down!
Joanne Heenan. Oley, PA
MD
Martin Deaton
Dec 21, 2025
5.0
Other than finding the front door, LoL. Everyone was very helpful and friendly.. They asked all the right questions.
SW
Shanae Waters
Dec 12, 2025
5.0
Dylan was very nice, patient, & very knowledgeable. I’m so grateful for him, he got my wheelchair back to working & i am a very happy customer…thank you -Ms.Miller
JR
Jordan Raivitch
Dec 5, 2025
5.0
Dylan was awesome and his service was amazing. Glad he was able to help us!
SF
Stephan Fine
Nov 26, 2025
5.0
I just received my wheelchair today and I'm very happy with it, plus Dylan who delivered it was very nice,respectful and knowledgeable! Thank you for everything!
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What type of mobility solutions does National Seating & Mobility provide?
National Seating & Mobility builds custom mobility solutions focused on comfort, safety, and client synchronization to deliver independence and self-reliance.
Is the Huntingdon Valley location of National Seating & Mobility currently open?
No, the Huntingdon Valley location is now closed. Clients are served nearby and can find the closest location on the company website or by calling 833-289-1020.
What are the typical business hours for National Seating & Mobility?
Business hours are Monday through Friday, 8:30 AM to 5:00 PM, and the company is closed on Saturdays, Sundays, and major holidays.
Where does National Seating & Mobility offer its services?
They serve Metropolitan Philadelphia and suburbs as well as New Jersey.
What contact methods are available to reach National Seating & Mobility?
You can contact them by phone at +1 215-682-9760 or email at accessmobility@nsm-seating.com.
What types of products and services are offered by National Seating & Mobility?
They provide stair lifts, vertical platform lifts, ramps, ceiling lifts, vehicle lifts, door openers, wheelchairs, mobility scooters, and wheelchair repair services.
Are credit or debit cards accepted for payment at National Seating & Mobility?
Yes, both credit and debit cards are accepted for payments. Cash-only payment is not required.
Which nearby places might be useful to visit before or after your appointment at National Seating & Mobility?
Nearby places such as Giroud Tree and Lawn for landscaping services, Jason's Jumpers for party supplies and custom clothing, and Best Friends Pet Hotel and Pet Care for pet services offer convenient options for visitors.
Is there a nearby place that offers emergency medical services close to National Seating & Mobility?
Yes, Empire Ambulance provides ambulance and EMS services nearby, which could be beneficial for clients requiring urgent medical assistance.
How can nearby commercial services support National Seating & Mobility customers?
Nearby businesses like New Horizon Movers for transportation and business storage, The Borden Agency for advertising, and Double Eagle Malt for professional services can assist customers with additional needs around their visit.