Pearle Vision

4.3
310 reviews

About

OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOptician
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Harrisburg provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.

Location

Pearle Vision
5030 Jonestown Rd., Rt 22, Harrisburg, PA
17112, United States

Hours

Reviews

4.3
310 reviews
5 stars
242
4 stars
13
3 stars
8
2 stars
5
1 star
42

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the friendly and professional demeanor of the staff, particularly highlighting Dr. Whitlock's thoroughness and caring nature.

Customer Service Issues

Several reviews noted poor customer service experiences, particularly at the front desk, with complaints about rudeness and lack of communication regarding costs.

Pricing Concerns

Customers expressed dissatisfaction with high prices for exams and glasses, with some feeling that the costs were not transparent or justified.

Appointment Management

There were multiple complaints about appointment scheduling issues, including cancellations without notice and long wait times.

Overall Experience

Despite some negative feedback, many customers reported positive experiences overall, appreciating the thoroughness of exams and the quality of care received.
  • MO
    Myrla De Oleo
    Nov 17, 2025
    5.0
    Really professional, capable and knowledgeable people.
  • JB
    Joan Barkley
    Nov 16, 2025
    4.0
    Dr Whitlock was very personable but the desk staff didn't even introduce them self. He just went through his paces. The internet forms have been broken for over a year.
  • LR
    Len Rakowsky
    Nov 13, 2025
    3.0
    Exam was fine. Optician was experienced. The only thing is the 3% credit card charge. There was no communication prior to the appointment. Don’t remember this from previous year. 3% on $1200 is a lot of money. If I had known, I could have arranged finances to use debit card.
  • JR
    John Repke
    Oct 18, 2025
    5.0
    Dr. Whitlock is outstanding. He is caring, knowledgeable and manages his office efficiently. As I am a retired physician, I very much appreciate these qualities.
  • MM
    Melissa
    Oct 15, 2025
    1.0
    Doctor’s assistant and Pearle staff were rude. Eye exam took less than 10 minutes with letters on screen blurry the entire time. No sample contacts on site. Cost with insurance was outrageous. If I hadn’t paid $140, with insurance covering $160+, for exam, I would have walked out. And no, I don’t have any eye problems needing special attention. Will not be going back.

Frequently Asked Questions About Pearle Vision

What services does Pearle Vision in Harrisburg provide?

Pearle Vision in Harrisburg offers eye examinations, including Optomap retinal exams and digital retinal photos, along with prescription eyewear and a wide range of designer frame brands.

Where is Pearle Vision located in Harrisburg?

Pearle Vision is located at 5030 Jonestown Rd., Rt 22, Harrisburg, PA 17112.