Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
471 reviews
5 stars
424
4 stars
14
3 stars6
2 stars
9
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Amber, Zachary, and Dr. Chiang.
Store Environment
The store was frequently described as clean, organized, and welcoming, contributing to a positive shopping experience.
Product Selection
Customers appreciated the variety of eyewear available, although some expressed disappointment with the availability of specific styles.
Mixed Experiences
While many reviews were positive, there were a few negative experiences related to service delays and rude staff interactions.
- SDSam DubsDec 30, 20251.0Chris was very rude and not helpful in resolving an insurance issue caused by LensCrafters. He stated that I did not return my glasses even though they were in fact returned and confirmed by another manager. Chris made rude comments to other staff before helping me. I was amazed at the lack of customer service from him. Other staff was very polite but couldn't help me.
- KEKeh ElleDec 1, 20255.0Five stars all around, one of the best Lenscrafter locations that I've visited. My glasses were irritating my face and they figured out the problem and resolved it right away. Location is extremely clean, organized and staff is very friendly. Shout out to Shannon, Amber, and Brian who worked together like a well oiled machine to manage customers Black Friday weekend. In other locations, I have felt uncomfortable just browsing but NOT this one. They will also assist to help you find which frame looks best for you. No hard sale/pressure shopping--that's what keeps you coming back!
- SSSamantha SotocinalNov 30, 20255.0The staff is really nice and kind. They assist and treat their customers really well. Kudos to this branch.
- JKJason KleinNov 29, 20255.0But they have no coffee ☹️☹️… amber was wonderful
- RMRoxann MacAvoyNov 21, 20255.0My experience at Brindle Rd., Harrisburg store was 5 stars for store associates. They were friendly, informative and most helpful with my glassware selection. Plus, they were fun.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology to assess your eye health and vision needs.
What brands of eyewear can I find at LensCrafters?
LensCrafters carries a wide range of designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health and more.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam online through LensCrafters’ appointment link or by contacting the store directly.
What payment methods are accepted at LensCrafters?
LensCrafters accepts various payment options including American Express, Apple Pay, Android Pay, cash, check, Discover, MasterCard, and Visa.
What are LensCrafters' store hours in Harrisburg, PA?
The LensCrafters store in Harrisburg is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sundays from 11:00 AM to 5:00 PM.
Where is LensCrafters located in Harrisburg?
LensCrafters is located at 2613 Brindle Drive inside Susquehanna Marketplace in Harrisburg, PA 17110.
Are there other health-related businesses near LensCrafters at Susquehanna Marketplace?
Yes, nearby you can find Doctors of Optometry - Susquehanna Marketplace and Dr. Isaac Chiang, providing convenient access to additional healthcare services.
What shopping options are near LensCrafters at Susquehanna Marketplace?
Nearby shopping includes Banana Republic, Clarks, J.Crew Mercantile, LOFT, and The Shoppes at Susquehanna Marketplace, ideal for customers looking to shop before or after their eye care visit.
Are there dining and relaxation options close to LensCrafters?
Yes, you can enjoy dining at Fox and Hound or Harvest Seasonal Grill and relax at Hand & Stone Massage and Facial Spa nearby.