Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
239 reviews
5 stars
217
4 stars
6
3 stars0
2 stars
5
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, providing excellent customer service experiences.
Professionalism
Customers noted the professionalism of the staff, including thorough explanations and assistance during the selection process.
Cleanliness and Organization
The store is frequently described as clean, organized, and well-maintained, contributing to a positive shopping experience.
Communication Issues
Some customers reported problems with communication regarding order statuses and insurance coverage, leading to frustration.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing and perceived discrepancies in advertised promotions.
- JPJael ParkerNov 15, 20255.0My experience was absolutely great. I walked in having only one contact in couldn't see and the representatives were very helpful with getting me scheduled for an eye exam. After having my eye exam Becky was super helpful helping me pick out a pair of frames. I was so indecisive but I let Becky take control and pick my frames for me seeing as though I couldn't really see. I purchased what she picked out trusting her 100% in her choice of frames. I was told they would be ready within 7 to 10 business days but the turn around was actually 2 days. So fast that I didn't believe they were really ready pickup lol. I called to confirm they were actually ready because it was just too good to be true. When I picked my glasses up, tried them on with my correct prescription, I absolutely fell in love with the frames and Becky's choice of style. She was very helpful and super patient with me.
- BRBrian RotheramNov 2, 20255.0I am so thankful to Maddie and Chris for taking care of me this morning with my lens repair. This was my first time at this location and I was thourougly impressed. Maddie and Chris were both professional and pleasant to deal with. They resolved my problem and I am a very satisfied customer. Highly recommend and thanks again!
- AAAmyOct 26, 20255.0I purchased glasses at the Highpoint location. Shawn helped me and she was just fabulous! Friendly, professional, knowledgeable and well dressed if I may say. I went to that location after being completely ignored at the extremely snobby Susquehanna marketplace location. No one even said hello or glanced in our direction. But the Highpoint store was lovely and I would definitely recommend it. I will shop there in the future.
- DVDaniel VenedamOct 18, 20255.0Just had a wonderful experience at the LensCrafters just outside Harrisburg. My glasses had lost a screw and the store manager Shawn immediately helped me by putting on a new screw, cleaning the glasses and doing it had no charge....it couldn't have been better.
- VAVictoria AlbrightOct 10, 20255.0The costumer service is amazing!!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Harrisburg offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters in Harrisburg?
LensCrafters is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online via their scheduling link https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0443&storeId=10851 or visit the store in person.
Does LensCrafters offer contact lens fittings?
Yes, LensCrafters provides contact lens fittings which involve additional measurements and fees beyond the comprehensive eye exam.
Which designer eyewear brands are available at this LensCrafters location?
Brands include Oakley, Brooks Brothers, Ralph Lauren, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Polo, DKNY, Armani Exchange, and Sferoflex.
What payment options are accepted at LensCrafters in Harrisburg?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is LensCrafters in Harrisburg accessible by public transportation or nearby shops?
LensCrafters is located in High Pointe Commons near popular stores like Target, JCPenney, and Five Below, making it convenient to visit while shopping in the area. Nearby T-Mobile and Verizon stores can assist with mobile needs before or after your visit.
What nearby places can I visit before or after my eye appointment at LensCrafters?
You can visit Target for groceries and department needs, enjoy shopping at JCPenney, pick up accessories at Five Below, or work out at Orangetheory Fitness Harrisburg, all conveniently located near LensCrafters in High Pointe Commons.
Are there other eye care providers near LensCrafters in Harrisburg?
Yes, nearby optometry services include Doctors of Optometry - High Pointe Commons and LasikPlus for eye exams and laser eye surgery options.