LensCrafters

Reviews

• GW

  Gregory Williams

  2 days ago
  5.0
  LensCrafter has a great selection of styles and frames which made my choice challenging. Very professional service was rendered during my visit and purchase.
• TV

  Tony Velardi

  Mar 12, 2026
  5.0
  Staff are helpful and knowledgeable, the doctor was happy to answer any questions about my vision and everyone there respected my time without feeling like they were rushing me through the process. The location itself is easily accessible with plenty of parking.
• TY

  Teresa Yinger

  Mar 5, 2026
  1.0
  I am writing to express my profound dissatisfaction with a recent purchase experience at your establishment. In October, I acquired a pair of glasses that, regrettably, I have been unable to utilize effectively. Despite returning them for correction in January, I was informed that progressive lenses were the only viable option for my needs. I must reiterate that my requirement is for single-vision lenses for reading purposes, not progressive lenses. This situation is highly concerning, and I have since filed a report with the Better Business Bureau and contacted your corporate headquarters. It appears there is a tendency to recommend unnecessary additional features, potentially targeting customers who may be less familiar with optical products. I caution first-time buyers to exercise due diligence.
• BO

  Brianna Oppong-Antwi

  Mar 4, 2026
  5.0
  I recently visited LensCrafters for an eye exam and to look at getting new glasses. While the exam itself went well, I especially wanted to mention Shelton, who helped me with choosing frames. I can be very indecisive when it comes to picking glasses, and I honestly wasn’t sure what I wanted at all. Shelton was incredibly patient with me throughout the process. He had great suggestions for frames that would suit me and clearly has a very good eye for style. On top of that, he was very personable and easy to work with, which made the whole experience much more comfortable. Even though I didn’t end up getting a pair of frames that day, Shelton’s customer service really stood out. His patience, professionalism, and overall manner made me feel like I could trust his opinion. If I need glasses in the future, I would absolutely come back and work with Shelton again. I just wanted to make sure he was recognized for providing such a positive experience. Also want to make note that the building itself is pristine. Very modern, well taken care of, and a super high tech lookin front register I haven’t seen anywhere else. Such a nice touch!
• S5

  savage 51

  Feb 18, 2026
  5.0
  I’ve been coming here since I was a kid place has always been professional, and have gone out of their way to help me everytime

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