I ordered a prescription refill on Monday with a fill date on Wednesday. Today, Thursday, I arrive in the afternoon to pick up my prescription. I find out that it is not ready. While voicing my displeasure, I was informed not to follow the automated fill date and time that was given to me over the phone. A pharmacy associate uttered the ‘f’ word and calm down to me upon asking for their district manager’s contact information. Extremely unprofessional. When speaking to the pharmacy manager he voiced his struggle with finding good help. Have the right people, not many people and prioritize communication. I spoke with one of the store managers who was a great listener. Hopefully the situation is addressed appropriately. Side note - apparently the pharmacy are unable to contact customers if their prescription can not be filled within the timeframe provided by the automated telephone prompt. If this is the case, this is exactly the kind of information that needs to be escalated internally (I.e. conference calls , emails) or, at the very least, add a disclosure to call the pharmacy to verify completion prior to arrival. I could only imagine the back log that would exist if pick up today orders were not filled at their designated time. A different system but a comparable situation.
LM
Lori Moore
Nov 12, 2025
5.0
Emily knows her stuff and is very pleasant.
TP
Trudy Plumpton
Aug 31, 2025
4.0
It can be very busy and lines grow but the staff are diligent and polite.
FM
F M
Aug 25, 2025
5.0
Picked up prescription for my husband. Staff friendly and courteous. No issues whatsoever. No pricing issues such as those experienced at CVS.
What are the regular operating hours of GIANT Pharmacy on weekdays?
GIANT Pharmacy is open from 9:00 AM to 8:00 PM Monday through Friday.
Is GIANT Pharmacy open on weekends?
On Saturdays, GIANT Pharmacy is open from 9:00 AM to 5:00 PM, and on Sundays from 10:00 AM to 5:00 PM.
Are there any holiday closures or special hours for GIANT Pharmacy?
GIANT Pharmacy is closed on November 27, December 25, and January 1. It operates from 9:00 AM to 4:00 PM on December 24 and December 31.
Where is GIANT Pharmacy located?
GIANT Pharmacy is located at 4211 Union Deposit Rd, Harrisburg, PA 17111, United States.
How can I contact GIANT Pharmacy by phone?
You can reach GIANT Pharmacy by calling +1 717-920-1323.
Is there a mobile app available for GIANT Pharmacy?
Yes, you can download the GIANT Pharmacy app on Android devices via the Google Play Store and on iOS devices via the Apple App Store.
Where can I find more information about GIANT Pharmacy online?
More information is available on their website at https://pharmacy.giantfoodstores.com/pa/harrisburg/4211-union-deposit-rd.
Are there any grocery stores near GIANT Pharmacy?
Yes, Giant Food Store and Giant Food Stores supermarket are located nearby, making it convenient to shop for groceries before or after visiting the pharmacy.
What nearby services can I use for financial transactions when visiting GIANT Pharmacy?
Nearby financial services include Coinstar for coin counting, Western Union for money transfers, Coinme for currency exchange and ATMs, and Citizens bank.
Are there any dining options close to GIANT Pharmacy?
Yes, you can find Dunkin' Donuts, Panera Bread, and Infinito's Pizza Buffet near GIANT Pharmacy for coffee, bakery items, or meals.