Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
After numotion fixes the casters on my wheelchair I'm dumping them. I've been waiting since March for the parts. They showed up and couldn't fix it so they ordered different parts. They showed up again with the wrong parts. They got the parts in and was scheduled to show up today. 9-4-25 but never showed up, never called and never returned my phone calls. the my Numotion app now says the technician reported missing parts but still nobody informed me. I had national seating and mobility when I lived in buck's County and they were excellent. Now I'm in carbon County and really hope this National seating and mobility will take me as a client in the future.
JV
jeffrey verki
Aug 15, 2024
5.0
Great service. Fast, Friendly , And John IS VERY KNOWLEDGEABLE!!!
MP
Michael Pellicano
Jul 24, 2024
5.0
John the technician does a great job!
EE
Esperanza
Jun 20, 2024
5.0
We highly recommend this company for your repair needs. They demonstrate a high level of professionalism and attention to detail. John, the technician, is very skilled and courteous, and he ensures that all repairs are completed to a perfect standard. The receptionist, Rachael, is also very efficient and helpful in scheduling appointments. Overall, this company excels in providing exceptional customer service and we would rate them five stars without hesitation.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What products and services does National Seating & Mobility offer?
National Seating & Mobility builds custom mobility solutions such as wheelchairs, stairlifts, and lifts designed for comfort and safety. They also provide remote evaluations, service, and repair.
Where is National Seating & Mobility located?
It is located at 1090 Hanover St, Hanover Township, PA, 18706-2000, USA.
What are the business hours for National Seating & Mobility?
They are open Monday through Friday from 8:00 AM to 4:30 PM, and closed on Saturdays, Sundays, and major holidays.
How can I contact National Seating & Mobility?
You can call at +1 570-867-6101 or email wilkesbarre@nsm-seating.com for inquiries.
Does National Seating & Mobility offer delivery and curbside pickup?
Yes, they provide delivery, in-store shopping, in-store pickup, and curbside pickup options.
What payment methods does National Seating & Mobility accept?
They accept payments via credit cards, debit cards, and checks.
What nearby places can I visit around National Seating & Mobility?
Nearby, you can find places like the Renaissance Fine Arts and Coffee House for a coffee break and Derff's Pizza if you want to enjoy a meal after your visit.
Are there government offices near National Seating & Mobility for services like driver's licenses?
Yes, the Pennsylvania Department of Transportation Driver License Center and Wilkes-Barre PennDOT Driver License Center are located nearby for your convenience.
Can I find automotive repair services close to National Seating & Mobility?
Yes, Penn Detroit Diesel and Penn Power Group offer automotive repair and freight services near the location.
How does National Seating & Mobility support clients and healthcare professionals?
They focus on delivering independence and self-reliance to clients while providing flexible, highly professional clinical support to physicians and therapists.