Excela Health Westmoreland Hospital opened its doors over a century ago creating a “healthy” partnership that has endured. This 373-licensed bed hospital provides a full range of acute care services, extensive outpatient services, a full complement of imaging services, a large critical care unit with an intensivist program (offering 24 hour a day, in-house physician specialist coverage in the critical care areas), emergency care, and is the hub for interventional heart surgery and procedures.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.