Hartwood Dental Associates

Reviews

• KC

  Katie Cohen

  Apr 1, 2026
  5.0
  I experience significant anxiety when visiting the dentist, as past experiences have often been uncomfortable and stressful. However, my experience at Hartwood Dental Associates has been exceptional. The entire team is welcoming, professional, and attentive, creating a truly comfortable environment. Dr. Bonczek and his staff go above and beyond to ensure patient comfort, and their care has made a meaningful difference in my experience. For the first time, I feel at ease during dental visits. Dr. Bonczek also recommended Invisalign, and I am very excited about the progress so far. I am truly grateful to him and his team for their outstanding care and for making each visit a positive experience. I definitely recommend Dr. Bonczek and his staff at Hartwood Dental Associates.
• AR

  Amanda Rampone

  Mar 10, 2026
  1.0
  I have been a patient at Hartwood Dental Associates for nearly four years, and for the past two years I’ve been bringing my son with me to appointments. During that time, the entire staff—from the front desk, to the dental hygienists, to Dr. Brian Bonczek—have always been pleasant with my son and have interacted with him kindly. Because of that, I have always felt comfortable bringing him with me to my visits. Unfortunately, my experience today was extremely disappointing and quite shocking. When Dr. Brian Bonczek came into the room, I was told that I could no longer bring my two-year-old son back with me and that in the future I should either leave him in the waiting room or find a babysitter. This was the first time I had ever heard of this rule. When I scheduled the appointment, I specifically tried to arrange back-to-back appointments for my husband and me so that one of us could watch our son while the other was being seen, but that option was not available. The scheduling staff also knew that I would be bringing my two-year-old with me, and no one mentioned any policy about children not being allowed in the treatment area. Given that they were aware of my situation, including the fact that I am pregnant and caring for a toddler, this is something that absolutely should have been communicated to me prior to my appointment, not while I was already in the chair having my teeth examined. What made the situation even more upsetting was the way it was handled. I have never had a negative interaction with Dr. Brian Bonczek before, but today felt completely different. When I mentioned that perhaps I should consider finding dental care elsewhere, his response was dismissive and essentially said, “yeah, maybe you should,” which I found incredibly unprofessional. If policies have changed, that is understandable, but they should be communicated clearly and respectfully ahead of time. Springing that information on a patient mid-appointment—especially a pregnant mother with a toddler—is not the appropriate way to handle it. One thing I will still give the office credit for is their dental hygienists. They have always been excellent, and I have consistently had positive experiences with them. The front desk staff also used to be very warm and welcoming, though in the past few months I have noticed a shift in the overall demeanor and morale of the office. Their website also advertises pediatric care, which makes this interaction even more confusing. After today’s experience, I personally would not feel comfortable bringing my child here. Based on how this situation was handled, I would strongly recommend looking into other dental offices if you are searching for dental care.
• SK

  Sarah Klukan

  Jul 6, 2022
  5.0
  awesome staff and made me feel comfortable :) thanks Gina and Dr. Brian!
• KB

  Kevin Boyd

  Aug 3, 2017
  4.0
  The hygenists and dentists here are really nice and very thorough, and the scheduling team is responsive and quick. They do try to upsell you on cosmetic procedures.

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