LensCrafters

4.8
313 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
539 Wilmington West Chester Pike, Glen Mills, PA
19342, United States

Hours

Reviews

4.8
313 reviews
5 stars
292
4 stars
5
3 stars
2
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, with many customers highlighting individual employees for their exceptional service.

Expertise

Customers praised the knowledgeable staff, particularly the doctors and opticians, for their thoroughness and ability to address specific eye care needs.

Appointment Experience

While many reviews reflect positive experiences during appointments, there are complaints about strict policies regarding late arrivals and some scheduling issues.

Store Environment

The store is noted for its cleanliness, organization, and inviting atmosphere, contributing to a pleasant shopping experience.

Frame Selection

Customers appreciate the wide variety of eyewear options available, with many finding the selection to be high quality and well-organized.
  • BC
    barb Cournoyer
    6 days ago
    5.0
    Went in before closing to schedule initial appointment. Staff were helpful and accommodating. Day of appointment great experience. Eye tech was helpful. Nadia was amazing with helping pick out frames and ordering contacts. Dr. Was excellent, gave time and answered questions. Best eye doctor experience I have had. Updated technology for retinal scan. Out of pocket but not expensive and image was reviewed with me by Dr. Much better than getting dilated. Waiting for contact delivery. The staff apologized and are following up. I am glad that I found them.
  • SC
    Sree C
    Dec 22, 2025
    1.0
    Giving 0 stars as we were told that we missed an appt since we are 5 min late. We drove 1 hr one way for this appt and its so sad that they couldn't accommodate. I could only wish that they will feel the pain when everyone of them face the same treatment for their appts when they are late.
  • LW
    Lameesha Whye
    Nov 13, 2025
    5.0
    Everyone was professional and knowledgeable. They made my visit there easy and I will surely be back
  • CF
    Caramel Foxx
    Sep 22, 2025
    5.0
    I love coming here. I pass by 3 other locations just to come here. The staff is always so accommodating and friendly. I dont care what time of the day I call, I get the same customer service each time.
  • AR
    Alberto Rodriguez
    Sep 19, 2025
    5.0
    This Lenscrafters is amazing! After struggling for the last several years with a bad pair of glasses purchased at another Lenscrafters that ultimately proved to be unwearable, I cycled through several stores and had nearly given up. I decided to try one more time and Karla restored my confidence in Lenscrafters. Thank you!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.