Lighthouse Dentistry

Reviews

• JS

  Joshua Szparaga

  Aug 8, 2025
  5.0
  Never had a bad experience here, and as someone who gets uneasy about seeing the dentist I've always appreciated the warmth and care I've received from the team.
• LG

  Lacy Garza

  Aug 5, 2025
  1.0
  Lighthouse used to be great. They had a fantastic office manager (Jen) that went out of her way for you. Since she left it has really gone down hill! I called to reschedule our appointments (I gave more than 2 week notice) and they threw a fit, complained that it would mess up their schedule and they wouldn't be able refill those appointments. I did reschedule 6 months later. They called the day prior to our appointment and asked us to come in early so they could get started early because they were having issues with their hygienist. Over an hour later and I'm still sitting in the waiting room while they've called in patient after patient. The employees are not friendly and the turnover is ridiculous. Don't waste your time and go somewhere else. Edit: I received a phone call from the office regarding this review. The manager had claimed that I had "hurt the offices' feelings" and requested that I not return. She didn't apologize for the inconvenience, but reinforced my complaints. (She did say that she's sorry that "I feel this way," but did not apologize for the office). She blamed everything from covid to the decline in population to the closure of schools. Denying any responsibility for the lack of staffing. The inability to obtain or maintain a functioning staff is not the fault of the patient and they shouldn't have to bear the burden. After speaking to other patients and other 'people', I've discovered that I'm not an isolated case with this office.
• LH

  LisaMarie Henning

  Jan 17, 2024
  1.0
  It's TRULY sad to know that these Dentists are overextending themselves because no one else in Erie wants to take government insurance. Thanks for nothing
• RC

  Renee Cubero

  Nov 16, 2021
  1.0
  I would not recommend this office. The staff here is very nice, but their "policies" are unfair and conniving. This office is all about money and it shows. I've paid over $5,000 in dental work and they discharged my son and I from the practice over a $37.00 balance, because I didn't reach them in a timely matter to pay them. (Clearly all they see is $$ signs). Do not become a patient here!

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