LensCrafters

4.6
154 reviews
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Business Details

200 Millcreek Plz, Erie, PA
16565-5102, United States
(814) 868-7502
https://local.lenscrafters.com/pa/erie/200-millcreek-plz.html
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About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
200 Millcreek Plz, Erie, PA
16565-5102, United States

Hours

Reviews

4.6
154 reviews
5 stars
134
4 stars
6
3 stars
2
2 stars
2
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and knowledgeable, providing excellent customer service throughout the purchasing process.

Product Selection

Customers appreciate the wide variety of frames and lenses available, including designer options and affordable choices.

Efficiency

Many reviews highlight the quick and efficient service, with customers able to complete their eye exams and purchases in a timely manner.

Mixed Experiences

While most feedback is positive, some customers reported rushed interactions or issues with prescriptions, indicating room for improvement in personalized service.
  • LS
    Linda Sears
    6 days ago
    1.0
    Trying to book an exam. They won't do it online. Can someone please explain why they don't answer their phone nor do they return messages left on voicemail?!
  • RB
    Rebecca Bailey
    Dec 15, 2025
    4.0
    They were very helpful and gave me great advice to what I should do next.
  • DD
    Dawn
    Dec 7, 2025
    5.0
    We stopped in with our Rx and had a great experience with help in purchasing our glasses.
  • MJ
    Megan Johnson
    Dec 1, 2025
    5.0
    Michelle helped me out and she was so kind! Overall I had a great experience here and I can’t wait to get my new glasses 🤓
  • FF
    Francesca Fletcher
    Nov 30, 2025
    5.0
    Ashley was so kind and thorough in helping me with adjustments on my frames, I really appreciate her excellent customer service, knowledge, and kindness!
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Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.