Planet Fitness

4.3
443 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
379 N Reading Rd, Ephrata, PA
17522, United States

Hours

Reviews

4.3
443 reviews
5 stars
289
4 stars
76
3 stars
30
2 stars
13
1 star
35

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is generally reported as clean, with staff frequently maintaining the facilities.

Staff

Staff members are often described as friendly, helpful, and knowledgeable, contributing positively to the gym experience.

Equipment Issues

There are complaints about broken equipment and the slow response to repairs, leading to frustration among members.

Layout Concerns

The new layout and equipment arrangement have received mixed reviews, with some finding it cramped and poorly organized.

Membership Challenges

Several customers expressed frustration with the membership cancellation process, describing it as difficult and inconvenient.
  • EB
    Earl Benton
    Nov 16, 2025
    3.0
    Love to work out here except for recently.They removed the thirty minute express, which is why I joined the membership.Hope it comes back.
  • EZ
    Eric Zimmerman
    Oct 19, 2025
    5.0
    Freshly remodeled normal planet fitness bathrooms well all I can speak for is the men's bathroom as clean
  • CC
    carl cressman
    Oct 14, 2025
    1.0
    This planet was organized great, example leg machines near legs, abs by abs. But changed to add new equipment which I appreciate. But there has to be a flow. Just because corporate says show off new equipment, now I question if anyone has a clue or does a workout at planet from corporate if this is true. Then a so called manager instead of listening to me decided to argue with me and continue after I shut up. He obviously doesn’t use the gym. But that’s ok. Failed in so many ways. All you need to do is shut up as a manager listen to a complaint and take it to corporate or do nothing with it, which is what I’m sure he’s going to do.. but that’s OK. There’s plenty of other planets that are organized better. There’s absolutely no consistency in any planet fitness throughout the country.. which is very frustrating! And honestly, the whole thing that started this was they put the full body in with the new squat racks which makes no sense . And btw haven’t seen this at any other planet! And I travel for work.
  • SK
    Silas Kuhn
    Oct 9, 2025
    1.0
    Called the day before to make sure it was ok to get membership at age 14 and lady said yes. The next day after paying for the membership, we went and they said u have to be 15 so u can't go. Probably pretty nice gym but never got to find out.
  • RV
    ryan vargas
    Sep 30, 2025
    1.0
    New machines are not adjustable for shorter people like 5'4" and below. While you can adjust the seats (to a certain extent) it is not enough. The older equipment was more adjustable and adaptable to the shorter crowd. The leg extension machines the bottom pad does not lock the part of the machine that is to rest on your upper foot like the old one does and literally will slide off your feet, or you may find yourself putting more strength into trying to point your toes upward rather than your quads because it does not give good range, the seat doesn't go far enough either. The hip abductor machine can also transform and be used for hip adductions which is really awesome and I was so excited for, only to find out the seat doesn't adjust far enough (like all the other new equipment) and if you try to position yourself further in the seat the pads sit in your mid-thigh area, so you are unable to even target the muscle groups you can on most machines like that / the old machine. The abdominal machine was taken away and not replaced which was great for lower abdomen. The "crunch" machine, again doesn't work for shorter people and doesn't target the areas that the other machine did, there was no replacement for the old machine. The cable machines are so close together that if you are doing cable kick backs you're bound to kick someone or have to constantly look around to make sure you don't. This equipment is crammed together. This is awful. I spent years getting in the best shape of my life in this gym and now I'm going to lose all my progress. I've looked at other locations and it seems they're all going the same route with the new equipment. It's a shame because this gym was great. I can understand the upgrades but was greatly disappointed to see how the majority of the machines I used to get toned and maintain definition I am unable to use. Don't come to this gym if you're below 5'4" and want to use any equipment. I know this will be "taken into consideration" but sadly it will remain how it is now and will likely have to find a new gym. Staff here is always friendly. Before the updated machines I would have given this location 5 stars!! For a lot of people, fitness helps them not only with physical health but mental health. Now I am looking for a new gym unfortunately and truly was devastated with the equipment. It truly is incompatible for shorter individuals.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Ephrata, PA?

Planet Fitness in Ephrata is generally open from 5:00 AM to midnight on weekdays, with slightly shorter hours on weekends (7:00 AM to 7:00 PM). Holiday hours vary, so it's best to check their website.

Where is Planet Fitness located in Ephrata, PA?

It is located at 379 N Reading Rd, Ephrata, PA 17522, USA.