LensCrafters

4.7
535 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3060 Center Valley Pkwy, Center Valley, PA
18034-9040, United States

Hours

Reviews

4.7
535 reviews
5 stars
480
4 stars
10
3 stars
4
2 stars
4
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Nikole, Carmita, and Sarah for their exceptional service.

Mixed Experiences

While some customers had great experiences, others reported rude or unhelpful staff, particularly during the pickup process, leading to frustration and dissatisfaction.

Efficiency

Several reviews highlighted the quick and efficient service, with many customers appreciating the fast eye exams and frame selection process.

Product Issues

There were complaints about incorrect prescriptions and issues with glasses fitting, leading to dissatisfaction and the need for multiple visits to resolve problems.

Overall Satisfaction

Despite some negative experiences, many customers expressed a willingness to return and recommend the store, citing the overall positive atmosphere and helpful staff.
  • JR
    Jaquelyn Rosario
    Oct 23, 2025
    5.0
    Matthew was incredible! He KNOWS customer service!
  • MK
    mia k
    Oct 20, 2025
    1.0
    the guy checking us out was incredibly rude and arrogant. Needs a reality check. Also heard doctors talking about patients forgetfulness in the lobby, overall unprofessional and unwelcoming environment
  • JF
    Jennifer Funk
    Sep 19, 2025
    5.0
    We are going to the Eagles game this Sunday and I realized my other half’s glasses were broken. How is he driving? Not sure but he really needs to see the ball for the Rams / Eagles game lol. Anyway I live close so I swung in on a Friday night and they were all awesome. My little had just woken up and they were so sweet to him. The glasses fixed within moments and we were on our way. Thank you for a great experience, I hope Lee finds his way back in to change up his frames to something a little more sturdy. Highly recommend!
  • AS
    alex saavedra
    Sep 19, 2025
    5.0
    Best service ever will come back again and recommend to others
  • JE
    Jennifer Eggleston
    Sep 7, 2025
    5.0
    Today’s experience was excellent, professional and kind. The manager who happened to assist me was outstanding!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.