LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Nikole and Carmita for their exceptional service.
Mixed Experiences
While many reviews highlighted positive experiences, several customers reported negative interactions, particularly with certain staff members who were perceived as rude or unhelpful.
Efficiency
Customers appreciated the quick and efficient service during eye exams and frame selection, often noting minimal wait times.
Product Issues
Some customers experienced problems with their glasses, including incorrect prescriptions and poor fitting, leading to dissatisfaction with the product quality.
Insurance and Billing
There were complaints regarding confusion and issues with insurance coverage and billing practices, with some customers feeling misled about costs.
JF
June Faust
Jan 5, 2026
5.0
Outstanding customer service had an issue with my glasses manager Andre Went over and above to take care of my situation, very outstanding, highly recommended. Lens crafters in the promenade.
JW
Joseph Wildrick
Dec 6, 2025
5.0
LensCrafters - Center Valley was extremely helpful in repairing my glasses. One of my lenses fell out when a branch hit them as I was doing some fall cleanup. I brought them to the center valley, pa location and they fixed them in a timely fashion without charge. Very nice and helpful
BM
Bud Miller
Nov 26, 2025
5.0
I had a very efficient and professional visit and even left with an avocado devilled egg recipe.
JR
Jaquelyn Rosario
Oct 23, 2025
5.0
Matthew was incredible! He KNOWS customer service!
MK
mia k
Oct 20, 2025
1.0
the guy checking us out was incredibly rude and arrogant. Needs a reality check. Also heard doctors talking about patients forgetfulness in the lobby, overall unprofessional and unwelcoming environment
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide selection of designer eyewear brands.
Which designer brands can I find at LensCrafters?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Michael Kors, Oakley, and more at LensCrafters.
Does LensCrafters accept vision insurance, and if so, which ones?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam appointment online via LensCrafters' scheduling link or visit the store in Center Valley, PA located at 3060 Center Valley Pkwy, Ste 822.
What are the LensCrafters Center Valley store hours?
The store is open Monday to Friday from 9:00 AM to 6:30 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 11:00 AM to 5:00 PM.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters offers in-store pickup services for eyewear and related products.
Where is LensCrafters located in Center Valley, PA?
LensCrafters is located in the Shops At Saucon Valley at 3060 Center Valley Parkway, Suite 822, Center Valley, PA 18034-9040.
What nearby places can I visit around LensCrafters at the Shops At Saucon Valley?
Nearby you can visit Doctors of Optometry for eye health, Turning Point of Saucon Valley for breakfast or brunch, The Fresh Market for groceries, and L.L.Bean Center Valley PA Store for outdoor gear.
How can nearby transit or amenities help me get to LensCrafters?
While specific transit details are not provided, LensCrafters' location within Shops At Saucon Valley places it near several retailers and services, making it convenient to combine your visit with shopping, dining, or eye care appointments.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Apple Pay, Android Pay, cash, check, Discover, MasterCard, and Visa for payment.