Quest Diagnostics

Reviews

• MM

  Margarita Molodan

  Apr 1, 2026
  5.0
  Very much appreciate this place, the phlebotomists are very skilled at what they do, and very efficient in their work. I had to take my nine year old daughter in for bloodwork today, and the lady working was very sweet, talked her through it, and gave her a sticker at the end. Getting blood drawn sucks for everyone of course, but it went as well as it could have. Location across from the walmart is also very convenient.
• QX

  Quinella X

  Mar 29, 2026
  1.0
  My husband is fearful of needles and informed the woman who came to get him from the waiting room of that. Rather than reasussure him, I heard her call him a big baby. Not at all professional or kind. We should have left at that point. He has never been a hard stick, but she could not get the vein and blamed it on him being tense. She began to dig around in his arm with the needle causing him pain and anxiety. He refused to continue with her. For the record, the person who she saw ahead of him was waiting in the office for the other woman working there. I don't think she was able to get her blood either. I am not fearful and I AM a hard stick. I saw the other woman in the office that morning for my draw. She had it done in seconds with no trouble. I took my husband to the lab at Penn State Holy Spirit after leaving. The tech there completed the blood draw on my husband with absolutely no issues. We will not ever return to Quest.
• KM

  Kendra Merritt

  Mar 13, 2026
  1.0
  Very rude staff. I would recommend finding a different lab to go to.
• MC

  may curlz

  Mar 4, 2026
  1.0
  The lady at the front desk everyone is complaining about is Maggie. She is extremely rude. She speaks to people with a condescending tone. I don't understand how on can be in a manager position with this kind of attitude. Please do something about her!!!!!
• KS

  kendra snyder

  Feb 20, 2026
  1.0
  I never leave negative reviews, but my experience with Quest Diagnostics at the Camp Hill location was extremely disappointing and unprofessional. The most serious issue was that they lost my urine sample for a pre-employment drug test that was required for me to start a new job. Not only was the sample lost, but I was not informed honestly about what happened. The situation was prolonged for nearly two additional weeks before I was told I needed to come back and retake the test. This delay pushed back my employment start date and caused unnecessary stress during an already time-sensitive onboarding process. My initial visit was also unpleasant. The staff member assisting me for the drug test was rude and abrasive, which made an already uncomfortable process feel even worse. Additionally, I was scheduled to receive a blood TB test (ordered by my PCP for the same employer). My doctor had faxed the order ahead of time. However, when I arrived for my appointment, I was told their fax machine had been down — something they did not notify me about prior to my arrival. Instead of helping problem-solve, staff were dismissive and rude about not having the order on file. I showed them the prescription order on my phone, but they refused to accept it unless it came through their fax — despite acknowledging their fax system was not functioning. This forced me to reschedule and return on another day. Overall, this experience was marked by poor communication, lack of accountability, and unprofessional behavior. For services that directly impact employment timelines and patient care, I expected significantly better organization and transparency. I hope management takes these concerns seriously so future patients do not experience similar delays and frustration.