At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Multiple reviews highlighted problems with rude and unhelpful staff, particularly mentioning an employee named Jason who was frequently described as aggressive and dismissive.
Cleanliness
While some customers praised the cleanliness of the gym, others reported significant issues with dirty locker rooms and equipment, indicating inconsistency in maintenance.
Equipment Maintenance
Several reviews noted that gym equipment is often out of order for extended periods, leading to frustration among members.
Customer Service
Customers expressed dissatisfaction with the customer service, particularly regarding difficulties in canceling memberships and unresponsive management.
Positive Atmosphere
Despite the issues, many reviews mentioned a friendly and welcoming atmosphere among both staff and members, contributing to a generally positive gym experience.
VM
Virgen Morales
Oct 30, 2025
5.0
Coming to the gym feels so great I miss being there when visiting other gyms...
TM
TerriLee Morgan
Oct 16, 2025
5.0
Great place,associates are friendly & helpfull
VR
Virginia Russo
Sep 11, 2025
1.0
I've been to at least 10 planet fitnesses, and they all seem to be very pleasant and say hello to you and goodbye when you walk it. It's very welcoming. Except this one. Jason at the front desk ignores everyone and has a rude attitude with people at the gym while cleaning. He seems to have control over everyone else at the front desk because when he is at the front desk, no one says hi. When he's not at the front desk, the other employees say hi to customers. He seems to be the only problem employee at this planet fitness. I've seen other comments about him here. But the same response, (please contact PF, here's an email) which does nothing). There's a new girl there who hasn't been affected by his bullying and is the only one that says hello and good bye to everyone at the gym. I hope Jason's negativity can be dealt with.
AA
Alex
Aug 28, 2025
1.0
Terrible gym and experience. Staff and guest are extremely inconsiderate and do not care about the gym equipment, etiquette or members.
After reading MULTIPLE reviews, it seems many people have issues with the rude staff. The staff is terrible to its members, especially if you question something about the gym. There is legal binding language saying I am responsible for all injuries including if it was caused by a contractor or third party. There was a section in the gym work was being performed on, near 4 machines, I wanted to use one of the machines near the contractor. I proceeded to use it and the contractor is telling me I cannot (it wasn’t out of order) and that is in their agreement (the contractor), but I signed an agreement saying I am liable for ALL injury including caused by contractors and third parties. I asked the manager, Luis, about this and he had zero care in a world about my concern and happily wanted me to proceed with cancelling my membership because I questioned this. If he came to me first before the contractor, I’d happily listen and abide but for some random guy to tell me what to do? No thank you. Equipment is constantly out of order or not functioning, limiting the equipment even more and the type of equipment is super limited with not a lot of variation.
For the members and environment, some come in shirtless and no staff member says anything to put a shirt on. Most members wear crocs, or sandals to workout in. What happened to the safety and injury clause in the agreement? That can be overruled? Members do not put their weights away and constantly occupy the benches when there are already few of them to hold their water bottle, leaving many guests without available equipment.
If you like to just walk on a treadmill, sure this will do as long as they are operating properly. But if you care about your gym goals and serious workout, steer far far away.
CL
Charles Larue
Aug 28, 2025
5.0
Love tge availability everywhere I travel and the massage jet beds!!
What are the operating hours of Planet Fitness in Bethlehem, PA?
Planet Fitness in Bethlehem is open from 5:00 AM to 11:59 PM Monday, 24 hours Tuesday through Thursday, 24 hours Friday until 9:00 PM, and 7:00 AM to 7:00 PM on weekends. Holiday hours vary.
Where is Planet Fitness located in Bethlehem, PA?
Planet Fitness is located at 1740 Stefko Blvd, Bethlehem, PA 18017, USA.
What fitness amenities and services does Planet Fitness Bethlehem offer?
The Bethlehem location offers Classic Access memberships, mobile app workouts, free In-Club Fitness Training, Wi-Fi, massage chairs, tanning services, hydro massage, personal training, total body enhancement, and more.
Does Planet Fitness Bethlehem have a mobile app for workouts on the go?
Yes, Planet Fitness offers a mobile app with hundreds of workout options available for download on iOS and Android devices.
Is Planet Fitness Bethlehem a judgement-free and welcoming environment?
Yes, Planet Fitness provides a Judgement Free Zone® where members build strength at their own pace in a welcoming and supportive atmosphere.
How can I contact Planet Fitness in Bethlehem, PA?
You can reach Planet Fitness Bethlehem by phone at +1 610-849-2130.
What nearby stores can I visit around Planet Fitness Bethlehem for quick shopping?
Family Dollar is a nearby discount store offering retail and arts and crafts items, perfect for quick shopping before or after your workout.
Are there any nearby financial services around Planet Fitness Bethlehem?
Yes, there are several ATMs nearby including Bank of America ATM, LibertyX Bitcoin ATM, and DigitalMint Bitcoin ATM, plus services like Western Union and United Check Cashing for your financial needs.
Where can I get a meal or drinks near Planet Fitness Bethlehem?
Near Planet Fitness, you can enjoy dining at Pho Viet Royal II (Vietnamese), La Borinquena (Latin American), Tung Hing (Chinese), and relax at The Perfect Game Pub or Steel City Bowl & Brews which also serves drinks.
Are there any wellness or beauty services close to Planet Fitness Bethlehem?
Yes, nearby you can find All-American Chiropractic and Azzatori Chiropractic for health services, as well as Ultra Nails and Satori Ink offering nail salon and tattoo/spa services.