KEDPLASMA Altoona

4.1
208 reviews

About

Blood Bank

Location

KEDPLASMA Altoona
5901 6th Ave, ALTOONA, PA
16602, United States

Hours

Reviews

4.1
208 reviews
5 stars
148
4 stars
14
3 stars
6
2 stars
9
1 star
31

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Overall, the staff is frequently described as friendly, professional, and attentive, with several specific employees receiving high praise for their skills and demeanor.

Process Efficiency

Many customers appreciate the quick and efficient donation process, although some express frustration with long wait times and issues with check-in kiosks.

Payment Issues

Numerous reviews highlight dissatisfaction with the payment structure, including discrepancies in promised bonuses and low compensation for donations.

Cleanliness

The facility is generally noted for being clean, but there are complaints about unsanitary conditions in the bathrooms.

Customer Service

While many customers report positive interactions, there are also mentions of rude staff and unprofessional behavior from some employees.
  • SD
    Steven Delfosse
    6 days ago
    3.0
    I only ever really have issues every now and then, but usually a good experience with friendly staff
  • FS
    Fred Sanders
    6 days ago
    1.0
    KEDPLASMA IS A TOTAL JOKE!!! You wait forever to go back and donate.. been waiting for 30 minutes… still not called!!! The owner needs to fire a lot of people!!
  • SK
    Samuel Koguc
    Nov 11, 2025
    3.0
    I’m glad they raised the new donor rates, but this inflation ain’t gonna deflate. Bring back the $30 and $40 rates for the 6th and 7th donation in the month. #incentives
  • CM
    Cindy Minor
    Nov 7, 2025
    5.0
    Very clean and polite people.
  • RH
    Robert Huhn
    Nov 5, 2025
    5.0
    Always easy first thing in the mornings Mondays and Wednesdays!

Frequently Asked Questions About KEDPLASMA Altoona

What are the operating hours of KEDPLASMA Altoona?

KEDPLASMA Altoona is open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 7:00 AM to 4:00 PM, and closed on Sundays.

Is KEDPLASMA Altoona open on holidays?

The center is closed on holidays such as October 31, 2025, and November 1, 2025.