KEDPLASMA Altoona

Reviews

• CN

  Christina Noland

  2 days ago
  5.0
  It was great. But I feel as a returning sonar that has been doing it for 5 years, should get better compensated for my donations.
• NM

  Nichole M

  3 days ago
  1.0
  This place just keeps getting worse. You have to call and beg for your money (had to call 4 times for the same issue) each time they said it was resolved when it wasn't. The app still doesn't work for me so its an inconvenience trying to use the crappy screens in the center you have to hold up, the touch sensor on them half works. The people who stick you are too busy half the time having personal conversations about their lives, what they are doing after work, the weekends, each other, etc. Not that people shouldn't have conversations at work but if its slowing down getting donors hooked up or unhooked, its annoying. I only donate when there is a bonus because how does this place keep lowering the pay out rates!! rip offs! You make thousands off of one bottle of plasma but i have to beg for my little money after donating. I'm about done with this place. I'll drive to state college if im desperate for extra money.
• TT

  Tried&Tru

  4 days ago
  1.0
  I have no problems with the process except for the intake. I dread it every time I go in. Why? Because of the constant embarrassment of being pointed out for my skin condition, and the people up front having different people come over and recheck my arms over and over even though it is clearly in my medical record on file. More recently being turned away multiple times because they say I have open wounds on my arms because the spots are "shiny". I miraculously can donate for the cheaper donation of $30, just to be told no 2 days later and I am unable to get the $80 donation. I have missed many of the $80 donations because of this. I have been told by several staff members to not worry and it's fine, and that I shouldn't be refused or deferred. But then the next time I come in, I am told no. When I ask for any of the staff members that have given the approval, they will not get them. They also refuse to look at my file to see that I have an actual skin condition, and refuse to believe even after I show them with a dry white tissue, that my wounds in fact are not open and wet, and send me away. Then when I am finally feeling comfortable enough to return and face the embarrassment of them scrutinizing my scars and wounds again, it's nothing but humiliation and embarrassment because of my skin condition, and the worry that I will have to once again walk home 2 hours because they turn me away, or have to sit and wait because vitals were high due to anxiety and hope my blood pressure goes down enough because of my humiliation to actually donate. I have been bullied my whole life because of my scars and wounds, and I hate how they look, and I am already embarrassed enough and wear pants and long sleeves all year round knowing how bad my scars and wounds look, but to then be humiliated, loudly I may add, by staff members in front of a waiting room full of people is a new kind of humiliation. And if I am being honest here, when I am humiliated to the extreme like this, I cannot help my anxiety and tic and my wounds end up even worse because of my disorder. If I didn't need the extra money, which lately can't even get the full $110 a week, I wouldn't go at all.
• MB

  Mary Bump

  Jan 6, 2026
  1.0
  Kedplasma NECER answer their phones. I have called many times, different hours of the day and they never answer!!! Why have a phone if you're never gonna answer????
• KA

  Kelly Ann

  Dec 17, 2025
  1.0
  Very poor service the past two times of trying to do this- 1st time- no good veins- 2nd time- you have one really good arm but your other arm is not, like are you kidding me, you only need one arm to do this- not two, very unfriendly staff 3rd time going on- left arm very good, right arm better than before but still not good enough 😕 I'm about ready to give up, I have had surgery to my right wrist so will probably always have problems. It only takes 1 arm. People here should have more training and be professional. Email doesn't work!!!!

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